Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.
Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3
Been using the app for over a year now and absolutely love it! works great to give out codes for birthdays and points earned seem important to return customers!
really easy to install and customize
awesome if your just starting out your business and wanna provide customers with points. works amazing!
We installed this to help drive loyalty to our site and teas. So far we have seen a lot of interest to our site www.theliteraryteacompany.co.uk, and are definitely seeing increased sales. Hope it continues. Easy to set up and customise.
Thank you very much for the five-star review! :)
Thanks to Joshua for quick and helpful customer service! Had an issue with Referral Codes and he cleared it up for us with a personalized video. Great app 10/10!
Thank you so much for leaving us TWO 5-star reviews, we really appreciate the update! 🤩 We are so glad to have provided you consistent customer service over all these years! 💪 We look forward to being here when you need us for many years to come! 🚀
Cheers,
Joshua - Smile Team 🧙♂️
We're going on several years of Smile.io use and we've loved the platform. It integrates nicely with our tech stack and has a really clean interface. We've had very few issues but when anything pops up the customer service is so quick to help and resolve. We love it, and our customers love the loyalty program - definitely recommend!
Thank you for taking the time to leave a review and rate us five stars! We really appreciate it. We also appreciate the super interesting feedback, and will share it with our team! 😄
I use this app to help me gain loyal customers. I love it and the team is so helpful. I really like how it is easy to use and I was able to understand the features.
Excellent! We're stoked to hear you've been loving Smile and have found it easy to use and understand. Thanks for the 5-star review 🌟
Update, Thank you to Smile for being flexible and working with small business.
*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*
Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.
Literally the best customer support f any company...EVER! This company goes above and beyond to help with issues - even if the issues are caused by your developer! I would give 10 stars if i could!