Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Does not work with Paypal: if you place an order with Paypal, the user doesn not receive any points. And it's not specified anywhere that it doesn't work with Paypal...
Hey there, Thank you for your honest feedback we really appreciate it.
I'm sorry you've had this experience. We've double-checked and Paypal purchases will earn points for customers. I've passed this to our technical team for them to look at urgently to see why this isn't happening for you. Thank you again and we look forward to fixing this for you.
Works great, customers like it. It was easy to install and easy to use. You can't lose with this app, I'm very happy with it.
Thank you so much for your kind words! We love that you love us, we love you too! We look forward to helping you keep those customers happy and returning to spend their rewards! 💸
Cheers,
Joshua - Smile Team 🧙♂️
So far the app seems to be great, also the service is superb. Tess did a great job in assisting us! 100% recommend so far
Thank you so much for your review 💖 And we agree - Tess is amazing :)
Très bonne application, très bon service client, répond très bien aux questions même avec la barrière de la langue ^^ ! Je le recommande Une étoile perdu car le suivi des réseaux sociaux n'est pas encore au point.
Merci beaucoup pour votre commentaire ! 🙌
This app is brilliant. My customers love it and within the first week I could see customers putting there flag down on The 2 Bits Man. Can wait to see what the future looks like.
Super easy to install and automatically sets up for you. User friendly dash board very similar to Shopify. Uploading discount codes now and getting ready to launch…!
I am so pleased with this app, it does exactly what I'd hoped and more, I'm even able to add deep links into my emails so that I can direct people to sign up for rewards and refer a friend once they sign up to my mailing list! The customer service is excellent too, I had a couple of queries regarding how the coding of the app might affect some of the other apps on my site and the representative spoke to the developers, keeping me well informed along the way. Genuinely very impressed!
Thank for sharing this kind and generous feedback. I loved learning about your store and its journey to where it is today. It was a pleasure to help.
Happy holidays from Smile :)
Great support! The app is similar to other loyalty points programs, but cost and ease of use make this the top choice.
Such a great experience with this app. The customer support is great and very responsive. They helped up migrate from another Loyalty app and answered all our questions fast and effectively. Thank you guys!
Thanks for sharing your kind & generous feedback! 😊
Lisa and Jade were super helpful and responsive. We had an issue that we were able to resolve with their help.
Thanks for leaving a review! We agree that David is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨