Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,424)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

Edited July 17, 2021

It was very easy and simple to use. t was very detailed on what, and how their program will work. I highly recommend this app!

Urban Dreams&Thingz
United States
Over 2 years using the app
Smile.io replied July 21, 2021

Thanks for letting us know it was easy for you to use the app! We wish the best of luck to you and your business 😄

September 21, 2016

It is very user friendly and easy to configure to what you need for your online store. Would definitely recommend!

Jb Convenience Shop Ltd
Canada
Over 2 years using the app
March 22, 2016

So far so good. Easy to use and just what I was looking for.

Purple Dot Fashion
United States
Over 2 years using the app
August 14, 2023

This app helps us make a closer connection with our customers. After new updates, the Growth plan is the most valuable to choose. Their customer services have quick responses and professional skills, especially Lisa.

Vaporesso Store
Hong Kong SAR
Over 2 years using the app
Smile.io replied August 16, 2023

We love hearing that you feel more connected to your customers with Smile :) Thank you so much for your review and kind words. We also think Lisa is great! Let us know if you have anything else we can help you with.

April 5, 2022

The support is excellent and our customers love it! I would recommend Smile rewards to other Shopify stores that want to engage with their clients.

PRO EDU
United States
Over 2 years using the app
Smile.io replied April 6, 2022

Thanks for sharing your kind & generous feedback! 😊

Edited February 9, 2024

We have installed the free version to test before upgrading, its fantastic! Its super easy to install and use. I had a query, got a live response really quickly and their staff are always willing to assist. Very fast response time too.

Supernova Studio
South Africa
Over 2 years using the app
Smile.io replied November 3, 2021

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

March 2, 2022

This app was very easy to set up and I love that it is hands off. Once customers sign up smile handles all the rest including creating and sending discount codes.

Sweet Girl Bowtique
United States
Over 2 years using the app
Smile.io replied March 4, 2022

Thank you so much for your review 🤩

June 6, 2022

It took some doing, but Jade was a HUGE help in getting my customers and points switched over from BigCommerce to Shopify. She was patient with my limited computer skills and walked me through getting everything situated. Absolutely love the Smile program and your staff.

LSoH
United States
Over 2 years using the app
Smile.io replied June 6, 2022

Thank you so much for the kind words, it was an absolute pleasure assisting you today :) -Jade <3

September 7, 2017

easy to use not sure whether customers will engage more with this installed

Leminimo
United States
Over 2 years using the app
December 20, 2021

Me gusta mucho el diseño. La aplicación fue fácil de instalar y configurar y la atención al cliente fue excelente y muy rápida.

Tikafarma
Peru
Over 2 years using the app
Smile.io replied December 21, 2021

Gracias por las amables palabras😍. Estamos encantados de que te guste la aplicación y estaremos encantados de ayudarte siempre que podamos.🥰