Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited October 27, 2021

Had installed Smile a while back but never got around to completing the setup. I had some questions about the app so I replied to one of their emails and surprisingly they wrote back providing great recommendations for our setup. Shout out to Mackenzie for taking the time to answer in detail all my questions.

Supplement City USA
United States
Over 2 years using the app
Smile.io replied October 27, 2021

We appreciate you letting us know! I was happy to help out in any way I could to get your store optimized for your needs. I'm glad you responded and we were able to take a look at your program configuration. Thanks for being awesome 😄
- Mackenzie

February 9, 2021

Very easy to use and integrates well on POS and online store. Would recommend to anyone looking for an easy to use points program.

Overcast Vapor Lounge
United States
Over 2 years using the app
Smile.io replied February 10, 2021

Thank you for taking the time to write this review 🌟 Super happy to hear how easy it was to set-up Smile. Thanks for the accolades and recommendation!

February 22, 2021

Easy to setup and is a great addition to our website. We are excited to give this benefit to our loyal customers.

House to HOME Marketplace
United States
Over 2 years using the app
Smile.io replied February 22, 2021

Thank you so much for your lovely review ✨ We're so glad to hear that the setup was smooth, and can't wait to see how your customers react! :)

March 30, 2022

This app is probably the best one out there! Would highly recommend it to anyone who wishes to install a loyalty program in their store! Super efficient and easy to use! Most importantly, love how classy the style/design is!

Blanc&Co.
Brunei
Over 2 years using the app
Smile.io replied March 30, 2022

That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏

February 27, 2017

We just started with Sweet Tooth and so far it looks really good.

Wewokit
United States
Over 2 years using the app
October 18, 2017

I have worked with smile.io since they were still sweet tooth ... and while the name has changed, the commitment behind the software definitely has not. It just keeps getting better and better. The team over the @ sweet smile (hehee, see what i did there?) ... the team has been nothing but top notch and professional. Turbo HIGH FIVES to Elli, Kellen, Maggie, Tyler and Stuart. I have had a few hiccups in the past .. most notably when migrating over to the new platform, but the team was SO quick to respond and make everything right. I am currently in the process of setting up VIP tiers and cannot wait to see how my customers respond. THANKS, (sweet)smile.io, looking forward to growing my brand with you! YAY!

Werkshop
United States
Over 2 years using the app
July 9, 2020

Allows me to reward our loyal supporters- perfect for anyone looking to incentivize customer return and sales

Adapt Tech Gem Inserts
United States
Over 2 years using the app
Smile.io replied July 14, 2020

We love hearing this kind of feedback! Thank you so much ✨

October 3, 2022

This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.

Wiggly Wigglers
United Kingdom
Over 2 years using the app
Smile.io replied October 3, 2022

Thanks so much for leaving us a review! 😀 We really appreciate your feedback and wish you the best of luck! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

April 12, 2022

so far we are really enjoying how user friendly smile is, how great the customer service is and how creative you can get with the loyalty and reward programs.

The Best Kind
Australia
Over 2 years using the app
Smile.io replied April 14, 2022

Thank you so much for sharing your experience 💖 We so thrilled to hear that you're enjoying the app and our team 😄

December 3, 2021

i use this app to build reward points for my customers.. the app is great. i love the customer service they were very helpful. Andrijana was very helpful and patient.

Hailey Gone Coastal Candle Company
United States
Over 2 years using the app
Smile.io replied December 4, 2021

We loved talking to you and helping you with your program💖. We're delighted you're finding it helpful and look forward to seeing your members flood in 😃