Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 6, 2016

So far so good! So easy to install! Really curious how the rewards will payout. Can't wait! And its free!

Belle Melange
United States
Over 2 years using the app
November 22, 2020

Great for incentivising my existing customers and creating a reason to repurchase for new customers. Easy to install and use. Also I really appreciated the Klaviyo guide to setting up an email flow to introduce new customers to the programme, which I was able to copy and complete in about 20mins. Thank you!

LOVESKINNZ
New Zealand
Over 2 years using the app
Smile.io replied November 24, 2020

Thanks so much for leaving us a review 🙏
We're so glad to hear that the Klaviyo integration was easy to setup!

July 30, 2021

SUPER user friendly and easy to understand stats!! I so recommend this especially if you are a new store, they have a free trial to test it out!

xtraandco
United States
Over 2 years using the app
Smile.io replied August 3, 2021

Thank you so much for your review 💖 We really appreciate your recommendation!

March 21, 2022

Smile is an amazing Referral App.
Customer Support is outstanding. They helped us figure out a tricky program we wanted to implement. I highly recommend them.

Sunology
France
Over 2 years using the app
Smile.io replied March 22, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

December 2, 2021

WOW. so looking forward to using this and help build my target community. So glad i found this app.

KeiStone Jewelry LLC
United States
Over 2 years using the app
Smile.io replied December 3, 2021

We are so glad you found us too 😃 We can't wait to see your rewards program and helping you make it a success😍

-Smile Support

Edited October 3, 2021

Update 10/2021: The referral rewards program is a sales generator. Be sure to use it. Had an issue with customers circumventing the program. Support acknowledged some limitations but gave me excellent recommendations on how to minimize abuse. I really appreciated that. -----
The minimal style suits our needs. Would recommend to anyone with a store especially those selling products. Very useful for customers who are loyal and social. Very good integration.

Lily of the Valley
Philippines
Over 2 years using the app
April 19, 2023

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

August Cloth
United States
Over 2 years using the app
Smile.io replied April 19, 2023

Thank you for taking the time to leave a review, super happy I could assist today ❤️ - Jade & The Smile Team <3

May 13, 2016

So many great options to reward our customers!

Allorganix
Australia
Over 2 years using the app
April 28, 2016

Excellent app, one of the best on Shopify!

Sportsfanmerch
United States
Over 2 years using the app
August 29, 2023

They have great support, easy to use. Very helpful.

Had a question, answered right away, and once you get it set up you're golden.

Mita Nutra
Canada
Over 2 years using the app
Smile.io replied August 30, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure chatting with you!

Lisa - Smile Team ✨