Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,424)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

July 8, 2022

Awesome setup help through the chat! We're looking forward to the program to pass onto our customers.

Atreyu Running Company
United States
Over 1 year using the app
Smile.io replied July 8, 2022

Thanks for leaving a review! It was super great assisting you today :) <3 Jade

April 20, 2022

Smile is simultaneously robust but easy to use and understand for customers. Their team is super helpful during onboarding. Would recommend!

Toki Mats
United States
Over 1 year using the app
Smile.io replied April 20, 2022

Thank you so much for taking the time to leave a review :) We are super happy we could help today! <3

June 28, 2022

muy buena, excelente soporte!________________________________________________________________________________

Formula Beauty Next
Uruguay
Over 1 year using the app
Smile.io replied June 28, 2022

Muchas Gracias! Thank you so much for taking the time to leave a review, it was a pleasure assisting you today <3 - Jade

June 17, 2021

This app is great! The customer service it really helpful as well. I recommend this product to anyone trying to expand their customer base with amazing rewards system.

U.S. Art Supply
United States
Over 1 year using the app
Smile.io replied June 18, 2021

So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨

January 21, 2021

Super helpful customer service and a great rewards app. I have been testing the features and chatting to the support team all week, and have not even committed to their app yet.. just on this front its been and excellent experience!

Heimstone
France
Over 1 year using the app
Smile.io replied January 21, 2021

Thanks for sharing your kind and generous feedback! I really enjoyed learning more about your store, and helping you get set up using Smile :)

September 6, 2021

Hands down, best referral app. Great customer support. Very flexible and customizable. The integrations are very useful too.

Alaya Naturals
United States
Over 1 year using the app
Smile.io replied September 7, 2021

Thanks for letting us know! We are super happy that you have been able to enjoy the Referral Program as well as the integrations. It's also great to hear that our customer support was able to help you. If you ever need anything from them again, we are always here for you 😁

July 12, 2023

The features are great and the support is awesome, they make sure that you dont stuck at any point as a end user

Baby Fitaihi
Saudi Arabia
Over 1 year using the app
Smile.io replied July 13, 2023

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

August 25, 2018

awesome app, one of our favorites.

Birminghamjewelry
United States
Over 1 year using the app
January 18, 2019

I know $59 to a new small business may seem hefty and alot, BUT I highly recommend this because the instant we launched this on our women's clothing boutique site as well as in-store, we saw immediate results! Our clients love the ease and use of this app, along with how well it integrates with Shopify. I love we can personalize/customize the look of it as well as how user friendly it is for those who may not be savvy with the latest technology how-tos. Give this app a try!

OMONI BOUTIQUE
United States
Over 1 year using the app
August 3, 2023

Smile is a very easy to use Rewards & Loyalty App. We have been running with it for over 6 months now and it was easy enough to set up, links well with our email marketing and if we have any questions regarding the features, support has been quick to respond and very thorough in their response. Thanks for all your help Hannah!

New Forest Clothing
United Kingdom
Over 1 year using the app
Smile.io replied August 5, 2023

Thank you so much for your kind review we really appreciate it.

Please let us know if there is anything else we can do to help.

Cheers

The Smile team 💛