Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited September 1, 2023

Fantastic app with with a support team that's there to help you be successful. Thanks to Nicole, we were able to find a solution to save the company on monthly costs while still being able to get all of the features we needed! If you need anything, be sure to reach out to their support team. I've been continually impressed with their response time and ability to help us out.

Rogue Origin
United States
Over 2 years using the app
Smile.io replied March 27, 2021

Thanks so much for the 5-star review 🌟We'll give Tess some kudos for her excellent support!

July 14, 2023

The team is very helpful and quick to respond, thanks to Jade for helping answer all of our questions.

Mary Wyatt London
United Kingdom
Over 2 years using the app
Smile.io replied July 15, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting ❤️ - Jade & The Smile Team

January 24, 2023

excellent customer service. worth recommended. this app really helps to customers for buying more with their credit collection.

ARJD BRO BEARS
Malaysia
Over 2 years using the app
Smile.io replied January 25, 2023

We're delighted to know that Smile makes a big difference to you and your customers! Thank you so much for recommending us 💛

October 18, 2023

Great app, great team. Helps out with retention and helps customers feel valued.

Cortez Coffee Roasters
United States
Over 2 years using the app
Smile.io replied October 19, 2023

We appreciate you leaving a review! Thanks for your kind words. We're really glad Smile has helped with your retention :)

Edited September 12, 2019

App works exactly as described. Haven't had any issues. Customer support has been extremely responsive and helpful. Would highly recommend!! Maggie is the best! :)

Bully Bunches
Canada
Over 2 years using the app
Smile.io replied September 12, 2019

Thanks so much for the five-star review! We're so happy to hear that you've had a great experience chatting with our Support team. 😃

June 15, 2021

This app helped me get my rewards program set up. The chat feature and the fast responses helped alot

CityOven.org
United States
Over 2 years using the app
Smile.io replied June 16, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

October 21, 2021

thank you sooo much, super helpful and quick! sent me all the resources I need to get my page up and running

Sage Marie's Coffee & Tea
United States
Over 2 years using the app
Smile.io replied October 22, 2021

Thank YOU so much for your review! We're so glad to hear that we were able to help out 💖☕️

November 1, 2023

Excellent client service from Jade.

Kabrita México
Mexico
Over 2 years using the app
Smile.io replied November 3, 2023

Thanks so much for taking the time to leave this review! We appreciate it so much and we are so glad that you had a great experience with Jade 🤩

Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

November 17, 2021

it's a great little app, it was quick to set up and budget friendly, can not fault the customer service, happy overall

Rachel Riley UK
United Kingdom
Over 2 years using the app
Smile.io replied November 18, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

April 26, 2016

Easy to setup and easy to use. Highly recommend.

Marlee Skincare
United States
Over 2 years using the app