Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 28, 2020

This app just made me SMILE! :) it's very easy to navigate, self explanatory, and the support is VERY quick and AHHMAAZIIING!! SMILING while LOVING IT! <3

Little Black Tux
United States
Over 2 years using the app
Smile.io replied September 29, 2020

Thanks so much for your lovely review 💖 That made us smile as well! 😄

September 13, 2023

Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!

Miss Match Group Inc.
United States
Over 2 years using the app
Smile.io replied September 14, 2023

Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :)

-Nicole

January 21, 2022

Works well, easy to set up and the customer support team answered any questions we had very quickly :)

Keto Fitness Club
United Kingdom
Over 2 years using the app
Smile.io replied January 21, 2022

Thanks for your kind and generous review! Thrilled to hear you got set up quickly, and had a great experience with our team :D

December 22, 2022

Decent features on the basic plan, but the main selling point is the customer service which is very helpful and responsive.

Tentsile
United Kingdom
Over 2 years using the app
Smile.io replied December 22, 2022

Thank you so much for the review! 🙏 We take pride in our customer service, if there’s anything else we can do, please let us know! Happy holidays! ✨

November 28, 2020

Great app and helpful support! Works really well for us as can be integrated with Recharge and our email marketing app.

Naked Sprout
United Kingdom
Over 2 years using the app
Smile.io replied November 30, 2020

Thanks so much for your review 💖We're glad to hear our support team was able to help and that our integrations with Recharge and email marketing apps are proving useful for your business!

February 6, 2024

Muy buena la atención

Fiido ® Cereal Infantil libre de alérgenos
Colombia
About 1 month using the app
Smile.io replied February 7, 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!

- Smile Team ✨

Edited January 11, 2018

The Shopify setup was seamless. I'm really impressed with the program and have been using the paid version for several months. The Smile update a few months ago was super clutch too. If you have a Shopify business, definitely start with the free version. See how your customers react and then get the paid one. You will only get good results out of it if you actually put work into it. The app doesn't just grow once it's installed. and if you need any help figuring out best practices, the customer service is great. I've spoken with Maggie and Elli on many occasions and they are quick to respond and help get things done easily. Not trying to sell them. Just letting you know that this program works, it's reasonably priced and integrates with the top apps like Klaviyo, Yotpo, Shopify, and more.

Test Store3
United States
Over 2 years using the app
April 12, 2017

Great rewards program! Highly recommended.

Marvelous Marvin Murphys
United States
Over 2 years using the app
July 28, 2016

I'm in app heaven <3 <3 <3 I've only recently launched my online store and I'm looking forward to seeing growth through by rewarding friend referrals & conversions. BEST OF ALL it integrates seamlessly with my Shopify store! Winning!

Raxoryarns
Australia
Over 2 years using the app
January 27, 2017

We are just getting started with Sweet Tooth, so I can't fairly judge the app. The 5 star review I'm leaving today is all about Sweet Tooth's customer service.... specifically Abby! I LOVE when chat customer service works and they are able to answer complex questions on the spot. It was nice to feel like I was talking to an actual person who was friendly and genuinely cared. It can be overwhelming implementing new programs (since I am not technical!), but Abby answered my questions thoroughly and helped me to find solutions for our challenges. Thanks to Abby! Hope I'm able to come back and give a 5 star after getting going with the program! So far, so good :)

Mother E
United States
Over 2 years using the app