Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

October 20, 2023

Great App. David@ Smile helped to optimize the App with its great features.

CNCShop US
United States
Over 2 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

August 29, 2020

Very good customer service. The app is robust and did help my store to grow exponentially. One of the best reward and loyalty apps I recommend!

Luseta Beauty
United States
Over 2 years using the app
Smile.io replied September 1, 2020

Thank you so much for your review 💖
We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to help. :)

December 4, 2021

This has been the easiest and best app integration that I have ever added to my shop. The youtube directions were so clear to follow and Maria was SO helpful and kind answering all of my questions. I am so excited to let my customers know about my new rewards program! Definitely recommend

Luca Elle Boutique
Canada
Over 2 years using the app
Smile.io replied December 8, 2021

Thank you so much for this lovely review! So glad to hear that our Youtube channel and support team has been helpful 💖

December 6, 2023

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

SkinShop
Ireland
Over 2 years using the app
Smile.io replied December 7, 2023

Thank you so much for your review, we really appreciate your kind words.

Cheers

David

January 22, 2018

What an amazing app! I love the rewards program because it gives customers the incentive to return and to market your store for you! Referrals are awesome!

My Seed Needs
United States
Over 2 years using the app
April 30, 2021

Very nice app, especially when you're just starting out. Also very quick, helpful and useful customer support. My questions were answered in no time! Thanks.

BearEatsBar
Belgium
Over 2 years using the app
Smile.io replied April 30, 2021

This brightens up our day in the support team! Thank you so much for the kind review and we are so happy to have you here!

December 9, 2018

I use the app to begin a customers rewards programs. Very easy to use and the free plan is perfect for those just starting out.

Hobby Replay
United States
Over 2 years using the app
April 15, 2021

Christian is very helpful and just gave me the details on some Smile I.O features that I had no idea existed. I'm looking forward to trying them out to see how they perform for my business.

1822 Denim
United States
Over 2 years using the app
Smile.io replied April 16, 2021

Thanks for taking the time to write this review ⭐We're so glad to hear how helpful Christian was and that you're up to speed on some of our additional Shopify Plus features using Shopify Flow!

March 17, 2022

Joshua from the Customer Service team has been extremely helpful and we look forward to using the app to its full power!

MADEBYSUNDAY.COM
United Kingdom
Over 2 years using the app
Smile.io replied March 17, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

Edited March 16, 2023

This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations.
Plus our customers love the benefit of earning rewards.
Their tech support is great as well! They are always available to answer questions and help with any issues.

The Graphic Tee
United States
Over 2 years using the app
Smile.io replied January 24, 2023

We are so happy you and your customers are loving Smile for your Shopify store and POS! Thanks for your kind review :)