Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

May 2, 2023

Nicole was wonderful. She got to the root of my problem within 3 messages and was very friendly. She even provided some videos for further assistance.

Butter Pecan Bakeshop
United States
Almost 2 years using the app
Smile.io replied May 2, 2023

It was so great chatting with you today. Thanks for your kind words and for taking the time to leave a review. Let us know if you ever need anything else!

-Nicole

February 21, 2023

Absolutely LOVE the Smile app & team - Nicole was so helpful when we had a question and solved it immediately :) Such an amazing app for our customers!

Claudia Dean World
Australia
Almost 2 years using the app
Smile.io replied February 21, 2023

Thanks so much for taking the time to leave a review. It was great chatting with you today. We are so glad you are loving Smile :) Don't hesitate to reach out if there is anything else we can help you with!
- Nicole & the Smile team

May 6, 2021

I just set this app up. It took me like a minute to do. I was bowled over by the awesome and sizeable reviews. And am looking forward to using this when my store goes live soon.

KANYEKA
Singapore
Almost 2 years using the app
Smile.io replied May 7, 2021

Thank you so much for your review 💖
We're so happy to hear that the setup process was easy!

March 18, 2023

Smile works great and is easy to use for both customers on the front end and for staff managing it in the back end. Set up is pretty much set and forget but support are fast and helpful when needed.

HockeyStation
United Kingdom
Almost 2 years using the app
Smile.io replied March 20, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

July 4, 2022

The app is super easy to use and gives clear guidance in the beginning to support the set-up. Furthermore, I had a great chat with David from customer support & received help with all my questions at a short response time.

Design Letters DKK
Denmark
Almost 2 years using the app
Smile.io replied July 4, 2022

Thank you for taking the time to leave us a review! Glad we were able to help, David is the man! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

August 30, 2021

I can't say enough wonderful things about this app! I love giving my customers a little something to show my gratitude! Works great. Highly recommend.

TKReusables!
United States
Almost 2 years using the app
Smile.io replied September 2, 2021

We're so glad to hear that you're loving our app 😭
Thank you so much for this lovely review and for your recommendation 💖

Edited September 12, 2022

I am new still exploring hope it helps my ecommerce business. It is simple to install and the helpdesk is very helpful
The help centre is very helpful

BEAUT.
Singapore
Almost 2 years using the app
Smile.io replied September 9, 2022

Thanks for taking the time to leave a review! We really appreciate your kind words :)

August 6, 2019

so far no problems , very easy to work with and install. we are looking foreward to seeing results .

Snedkerværktøj
Denmark
Almost 2 years using the app
Smile.io replied August 7, 2019

Thanks for using our app, and for leaving us a five star review! 🙂

February 8, 2018

Great app, looking forward to having it in action on our site for longer

Nowhere Dublin
Ireland
Almost 2 years using the app
October 24, 2019

I very much appreciate that it is free and that you get a lot in the free program. At first glance, it seems that you only pay for the logos if you want to add some.

CNZ IMPORTS
Canada
Almost 2 years using the app
Smile.io replied October 25, 2019

Hey! Thanks so much for the positive review! We're so glad you're loving the app 💖