Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

February 7, 2023

Experience has been great so far. Support has been very helpful. Lisa especially has been a great help.

Set up is really easy.

HeatPressNation
United States
Almost 2 years using the app
Smile.io replied February 8, 2023

We're super glad to know you've had such a great experience using Smile! Thank you for taking the time to leave a review 💛

July 13, 2023

Lisa was so helpful and attended to my questions perfectly about Smile plans and integrations. I am very grateful for all the solutions she provided. Thank you so much Smile Team!

The Lavendaire Shop
United States
Almost 2 years using the app
Smile.io replied July 15, 2023

Thank you so much for taking the time to leave this review & for all your kind words! 🤩 It was a pleasure chatting with you 💛

Lisa - Smile Team ✨

May 19, 2017

I love the functionality of this app. I also love the potential that it has and look forward to what it will become. It is definitely the most cost efficient rewards program that I found so far and it doesn't try to nickel and dime you into additional features.

Veranda 804
United States
Almost 2 years using the app
December 8, 2021

This app is wonderful. Easy to install, super easy to acces and understand for the client. And the people from the app are super responsive and helpful when you have questions.

Kassonade et compagnie
Canada
Almost 2 years using the app
Smile.io replied December 9, 2021

Thank you for your wonderfully kind feedback about our app and the team 💛

September 6, 2016

Just started using, but I'm very happy so far. Seems very easy

Dock Yard Apparel
United States
Almost 2 years using the app
July 24, 2018

Had an issue with my rewards pulling up on my POS. Customer support (Maggie) took care of me and I couldn’t be happier!

Scotlynns Closet
United States
Almost 2 years using the app
Edited July 23, 2021

Great app, love it, it really helps me with my customers and to see how far my store has come and improving!

Staxx & Packz
United States
Almost 2 years using the app
Smile.io replied October 11, 2019

Thanks for your review! We're so glad to hear that our app is helping your business :)

May 13, 2016

Just started this with our site, and love how much it caters to a younger audience with all the social media integration.

Soulpro
United States
Almost 2 years using the app
November 29, 2021

Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!

Miniweight
France
Almost 2 years using the app
Smile.io replied November 30, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

June 15, 2019

I love this app! Smile has helped us establish a foothold in the market, while continuing to generate repeat customers and empower us to keep growing.

Q3EGEAR
United States
Almost 2 years using the app
Smile.io replied June 17, 2019

Thank you for the five-star review! We love small businesses! :)