Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 25, 2017

I LOVE this app! It's such a great way to get customer retention and what I like best is that you can try it to see if it works before having to commit to a monthly fee. It's working so well that I have no doubt we will be upgrading soon enough! Abby from Customer Service was extremely helpful to me when I needed assistance :-) Highly recommend if you want to implement a customer loyalty program!

Fasten Swim
United States
About 2 years using the app
November 3, 2022

Excellent application to increase your sales. Winning is always a good start for people and to feel the love we have to offer them.

GlamourOMG
United States
About 2 years using the app
Smile.io replied November 3, 2022

Thanks so much for taking the time out to leave us a review! We are super happy to hear that Smile has helped in increasing sales ⭐️

August 20, 2016

This is an easy set up & I love that it integrates with my in store POS. So I can offer rewards online & in store. I love that I will no longer have to worry about punch cards.

The Pearl Antler
United States
About 2 years using the app
September 1, 2017

This program is easy to implement. I love the various price options, I think it is fair program that allows small guys like me to grow into the better plans.

The Disc Ount Store
United States
About 2 years using the app
June 29, 2022

This app is amazing and my customers love it! I love it too! It helps keep customers buying from my website so they can earn rewards as opposed to buying from 3rd party sites that charge me commission and fees. Very nice incentive to keep them coming back!

Scrub Cap Hats
United States
About 2 years using the app
Smile.io replied June 29, 2022

Thank you so much for your detailed review! 🤩 We love hearing Smile is helping you build loyalty with your customers and helping you margins at the same time, this is absolutely what we aim for! 💪

Cheers,
Joshua - Smile Team 🧙‍♂️

Edited March 1, 2024

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
Canada
Almost 2 years using the app
Smile.io replied January 6, 2024

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

August 29, 2016

So far, its been easy to work with. Simple setup and my questions are answered on their FAQ

Duncan Boyd Jewelers
United States
About 2 years using the app
Edited May 18, 2020

I would highly recommend this app; it is so easy and self explanatory to use and generates more sale on my website.

Melts Makes Scents
United Kingdom
Almost 2 years using the app
Smile.io replied May 19, 2020

Thank you so much for your review and recommendation of our app! ✨

Take care & stay safe!

February 7, 2018

This is an awesome app! Simpy rock! Assistance was available at the point when I needed help. Thumbs Up!

Erborian Sg
Singapore
Almost 2 years using the app
July 7, 2016

My customers and I love Sweet Tooth! This app is so easy to use and really draws in your clients, the more they spend the more they earn. Thanks for such a simple app to understand and use

Cdmmu
United States
Almost 2 years using the app