Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

March 28, 2023

Quick responses from customer service always! The answers are always helpful, clear and to the point.

Payton & Piper Boutique | A Pacific Northwest Clothing Company
United States
Almost 2 years using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave this review ✨

— Smile Team 💛

July 12, 2016

After a few early issues the app works great :)

Luchodillitos Co Uk
United Kingdom
Almost 2 years using the app
July 22, 2021

I've been using this app for my rewards program, it's super easy to use and they have a great support!

NewCo Beauty
United States
Almost 2 years using the app
Smile.io replied July 24, 2021

Thanks for the fantastic feedback! We're happy to hear that Petrit was able to help you with your loyalty needs 😄

October 19, 2023

David was so helpful! I asked for the data& stat info and he found it right away :)

ohora usa
United States
Almost 2 years using the app
Smile.io replied October 20, 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

November 8, 2023

We've been successfully using smile for a while and since we started focusing on rewarding our customers not only have sales increased but also the upsell

Mitchell Brands
United States
Almost 2 years using the app
Smile.io replied November 9, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear about how Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

May 14, 2020

We had a little snafu with a customer trying to take advantage of the referral link system and within 3 minutes of being on a chat with the Smile team we had discovered the loophole, blocked the cheating customer, and set ourselves up for success in the future.

Every person we have contacted at Smile is professional, kind, and quick! This app is easy to use and to customize. We can't wait to grow with Smile!

The Sis Kiss
United States
Almost 2 years using the app
Smile.io replied May 19, 2020

Thank you so much for your amazing review 💖 We're so glad our support team was able to help.

Take care & stay safe!

August 23, 2022

I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.

Drink Italian
United States
Almost 2 years using the app
Smile.io replied August 24, 2022

Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

March 19, 2016

From the very first page, this app is so smooth and easy to use. This is the most helpful and polished app I've used with shopify yet!

Alber Road Childrens Wear
United States
Almost 2 years using the app
Edited December 19, 2016

What a wonderful app! So excited to launch our store with our HeyHealthy rewards programme in place. Take a look at the customisations we've put in place at www.hellowellness.co.uk

Hellowellness
United Kingdom
Almost 2 years using the app
August 13, 2016

Great application- easy to use and navigate interface. My customers seem to like it too.

100graces
United States
Almost 2 years using the app