Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 18, 2022

The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.

Literary Lip Balms
Ireland
Over 1 year using the app
Smile.io replied February 18, 2022

Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience ✨ Please don't hesitate to send us an email at help@smile.io 🙏 we're always an email away!

September 2, 2015

Great app, and would recommend it to anybody who wants to get greater customer interaction with their site. Our customer base has grown greatly since we started using Sweet Tooth, and people seem to be really pleased with the option of having a loyalty program that they can use to help improve their shopping experience.

Ellis Fibre
New Zealand
Over 1 year using the app
November 12, 2016

Totally love this app for my store. One of the best. Really improves the quality of your store

Swanye
India
Over 1 year using the app
June 14, 2016

Loving this app its a great way to attract new and old customer to my site i will recommend this to everyone trying to build their business

Che By 826
United States
Over 1 year using the app
August 17, 2018

love this app and so do my customers! it makes ur site not look like its a shopify store [if u kno what i mean] ask for maggie for any customer service, shes the best! brett is helpful, too

Vivamacity
United States
Over 1 year using the app
December 18, 2021

The customer service is really nice, kindful and 24/7. They answer me very fast. Thank you so much!!!

Olfabrand · El Arte del Aroma
Colombia
Over 1 year using the app
Smile.io replied December 21, 2021

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

October 11, 2016

Great app!! Very easy to set up and apply discount codes

Ema Ramps
United States
Over 1 year using the app
June 12, 2022

Early days but I am so very impressed with the app, and the response from customer service when I had a few queries. Thank you!

Good Wash Day
United Kingdom
Over 1 year using the app
Smile.io replied June 12, 2022

It was a pleasure chatting with you today! I am so glad that you are enjoying Smile so far! Thank you so much for taking the time to leave a review, we really appreciate it :) Nicole

August 12, 2021

Only just started using this app and so far so good! The points system is easy and customers definitely feel rewarded for their loyalty. We will see if the cost and value weigh up in the end but a good start I would say. Thank you Smile

Jackson's UK
United Kingdom
Over 1 year using the app
Smile.io replied August 13, 2021

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

June 17, 2015

Great app and it works like a charm! Would definitely recommend!

Velean Passion
United States
Over 1 year using the app