Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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The app is easy to use and the support, specifically Jade, is very helpful.
Thanks for leaving a review! We agree that Jade is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Amazing support and service even if I currently have the free plan. I definitely recommand this app for loyalty and rewards program.
Hey! Thank you for the great review. We’re so happy that you are loving it 🤩 Come back and chat with us soon. Cheers! 🥂
The app is definitely working and taking off, it does take marketing on your end and an accumulation of time to pay off - for reference we have a very steady sales rate and a great return customer rate. I still think $59 a month is expensive even though yes, this does result in sales and people being able to earn and collect points is awesome.
Great integrations and super easy to use as well! Already had incredible support with setting things up as well!
Thanks for the awesome review! 😊We'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen ✨
Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.
EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours
Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛
I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.
EDIT: Smile have addressed my issues. I am very happy with the dedication they showed in coming up with a great solution for my business.
Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and glad we could provide a solution. We have sent an email with additional information to see if we can help further.
Best,
Karen
Great app! Easy to use and setup is fast. Highly recommend!!
It was great experience so far working with the Smile app and their support team. I have explored many Loyalty platforms and have chosen Smile.io because of it's flexibility and customisation features. Their support team is also great and always up for help. Great going!
We are really happy to hear you're having a great experience with both the app and customer support. We look forward to watching your program thrive! :)
The Smile.io team was super patient and willing to help every step of the way. Great customer service!
Thanks so much for taking the time to leave a review! I am so glad that we were able to help you set up your program. Don't hesitate to reach out if you ever need anything else 💛 Nicole
Very friendly and helpful. Online chat is always nice and quick. It's refreshing to actually have assistance and support :)
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨