Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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The process to instal and start running couldn't have been easier! I love it
Seems to be a lot of bugs. Coupon not working after points activate coupon.
It's very very basic and they want you to pay $50 a month for a "starter" plan - too bad it had potential. They also need to learn to incorporate social media into this - I cannot believe they don't. Email is old school
Thank you for you review and your feedback on our pricing! We'll absolutely take that into account.
We do incorporate social media in our points and referral program - I've sent you an email with additional information :)
Amazing app!! Must have for online stores!!
The ability to easily change the look of your program is an asset. I love how easy the entire program is to setup and manage. They also have a ton of free ebooks and blog posts to help educate you on loyalty strategy!
Had an issue with the way my employee set up our points system. Fiona was able to help me out through a quick and convenient online chat to get our points system set up correctly! Also, our customers have loved the chance to earn rewards points, it's not a thing you typically get in our industry.
so far so good... easy to set up and so professional in all aspects
Great app for loyalty rewards for customers, lots of customization options, easy to use and excellent customer service.
Thank you for taking the time to leave a review it was a pleasure assisting you today ❤️ - Jade & The Smile Team <3
Setup was fairly straight forward and easy, but I'd give it 4/5 stars since the free version is extremely limited in terms of its looks / style and mediocre way of wording some of its embedded messages to customers "like Spent Points" rather than "Redeemed Points" for example - silly things like this that you can't change the wording of!
Also, I hate how many of these apps really force you to review them literally within minutes of installing stuff - it's like they don't give you 20-30 days to really get the feel of how it works to give a thorough and honest review. Hence another reason for just 4/5 - hasty asking of reviews.
So far so good. Have been using the app for about 3 months now, seems to be working well. Quite a few people have signed up and even one coupon was sent out (and redeemed almost immediately!). Easy to set up and appears to be easy for customers to use. Would definitely recommend for anyone using shopify that wants an easy way to encourage accounts, reviews and social shares...and reward loyal customers.