Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,470)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 22, 2016

Couldn't be easier. It's practically all already configured.

Properttees
Canada
Over 1 year using the app
June 13, 2017

It is very efficient, stable. Works just fine for us.

Note Professional Cosmetics
United States
Over 1 year using the app
October 19, 2022

The support team is great. I had an issue. They helped me resolve it in less than 24 hours. I am happy with the service.

Ignians Inc.
United States
Over 1 year using the app
Smile.io replied October 20, 2022

We are so glad our team was able to help you out quickly and that you are happy with our service :) It means a lot to us that you took the time to leave a review. If you ever need anything in the future, we are always here to help!

October 12, 2018

Works well with no glitches. We are very happy with the app and would recommend it to others. Its very easy to use as an admin or customer

FlyStreetLife
United States
Over 1 year using the app
August 29, 2016

A great app. I really like the free plan features, maybe the ability to add the business logo would be great! But apart from that, I think its a great app.

Adept Tek
Australia
Over 1 year using the app
March 24, 2023

Lisa was very helpful and friendly. She was so patient with me and answered everything I needed. Highly recommend adding Smile.io to your Shopify.

NouYouBeauty
United States
Over 1 year using the app
Smile.io replied March 25, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad to hear you're enjoying Smile 🤩🌈💛

Lisa - Smile Team ✨

March 23, 2023

Great fast assistance by Nicole. She answered all of my questions right away and went above and beyond to help me. Love this app!

WaveBlock™
United States
Over 1 year using the app
Smile.io replied March 24, 2023

Nicole is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

March 1, 2017

Love the app and the walk through. Really think this will give me some positive feedback and returning customers

Karenlikesgadgets
United States
Over 1 year using the app
September 20, 2016

What a great app! So many ways to get customers involved and rewarded!!

Grace My Face Minerals
United States
Over 1 year using the app
December 21, 2021

Excellent support team that are very quick to respond! Able to integrate with email marketing platform making it easier to promote its usage / run dedicated campaigns for loyalty points

Nibble&Gnaw
United Kingdom
Over 1 year using the app
Smile.io replied December 21, 2021

Hey, thank you for your review,😍 We love that we can integrate with so many apps and help you customize your program just the way you want.🌟