Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 10, 2017

Not used yet, however my review is on the set up - there is explanation video's, and lots of information throughout. I gave me a lot of confidence and it was a pleasure to use.

Really looking forward to offer a loyalty to program to my customers!

Modern Man Outfitters
United States
Over 1 year using the app
May 18, 2016

The install process was so easy, product looks great. Can't wait to track the metrics over the coming weeks to see how well this app helps my store growth.

Energetic Healthy Life
Germany
Over 1 year using the app
Edited November 7, 2024

Works with our web store and Shopify POS seamlessly, when not much else does. Integrated with our Stamped.io product reviews so we can reward customers who leave reviews.

Indoor Farmer
Canada
About 1 year using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 31, 2017

Incredible. Since installing this app a few weeks ago, I've collected more email addresses, had more social shares, and experienced more sales than I ever imagined. I've been able to engage more with my customers to discuss the program. I've also been able to ditch my clunky affiliate program and take advantage of the referral functionality. I'm looking forward to seeing what this app does for my business over the coming months, and I'm still on the free plan!

Dropship Mn
United States
About 1 year using the app
September 15, 2017

Everything you need in one app. Loyalty and referrals!

Rescue Dogma
United States
About 1 year using the app
August 30, 2016

Sweet Tooth is an opportunity for online stores to improve and impact their performance. It is very easy and effective to implement this tool.

The Gifts Village
South Africa
About 1 year using the app
August 11, 2019

Essential! Flexible Reward points program and excellent referral system in one app. Good integration with Shopify.

QuoteData
Argentina
About 1 year using the app
Smile.io replied August 14, 2019

Thank you for the five-star review! We're happy to hear that you're loving the referral system! 😊

November 24, 2014

Absolutely amazing, very quick responses via emails and problems were fixed faster than I could expect!
They set a good example for what customer service should be like :)

Beespoke Print
United Kingdom
About 1 year using the app
Edited May 10, 2022

I had some help from Joshua today friendly and helpful satisfied customer. He produced a small video so I could find out how to select all customers for the rewards

Con Amore
United Kingdom
About 1 year using the app
Smile.io replied April 11, 2021

Thank you so much for the review! I really appreciate you taking the time leave us updated feedback and I am so glad we were able to help today! It was great chatting with you! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

August 1, 2016

Ridiculously easy to install and set up. This is an awesome way to interact with your customers and keep them coming back. Ours customers eating this up… literally! Thanks Sweet Tooth!

Raw Market
United States
About 1 year using the app