Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,423)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

June 4, 2018

So far so good... had a few hiccups in the beginning, but did an online chat with Roel and he fixed me right up. Was patient with me... and that's saying a lot because I had no idea what I was doing. Very helpful, very nice. Program works nicely so far. For the most part.. I am reviewing the help I received with setting it up. Time will tell on the actual program itself. 2 thumbs for service! Thanks, Roel!

Sbs Soapery
United States
About 1 year using the app
March 5, 2023

Works great and excellent customer service. Happy I am able to reward my customers for an affordable price

R. Drew Naturals
United States
About 1 year using the app
Smile.io replied March 6, 2023

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂

July 25, 2016

Love this reward point program. Easy to use and a great loyalty program for my customers.

Sparkly Spirals
United States
About 1 year using the app
September 27, 2021

CS is very helpful! Thank you for answering all my questions. Will continue using the app! Well done!

seyyesclothing.com
Canada
About 1 year using the app
Smile.io replied September 28, 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩

May 24, 2016

Just started using it so I'm excited to see what happens with this program!

Chic Baby Boulevard
Canada
About 1 year using the app
July 18, 2020

This app works so well for our business and the support is second to none. Tess is a pleasure to deal with and our customers love the reward program. Thank you for an amazing service!

A Friend Indeed Australia
Australia
About 1 year using the app
Smile.io replied July 29, 2020

Thank you so much for your lovely review 💖
We're so pleased to hear that Tess was able to help!

Edited August 6, 2018

Easy to use, versatile and powerful. Highly recommended. Big thanks to Brett for making our roll-out easy and effective.

Colonna
United Kingdom
About 1 year using the app
April 25, 2018

Easy installation. The app is working perfectly with my website.

Ccshopping Online
United States
About 1 year using the app
April 20, 2023

Many cool features to utilize! I look forward to using the upgraded features as I grow my customer base, but for now I am using the free plan which already offers a lot to get started with building existing customers' loyalty! Customer service is also very kind and helpful. Shout out to Hannah :)

Bloom With Luv
United States
About 1 year using the app
Smile.io replied April 21, 2023

We are delighted to know you've had a great start with your Smile program, and as well look forward to lots more growth for both your business and your customers' loyalty! 💛Hannah and the Team appreciate your kind words 😊

August 22, 2016

Easy to install and setup. Customers love it! Thanks!

The Spirit Wild
United States
About 1 year using the app