Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

March 15, 2017

its great thank you for all the help its very helpful

Stevie Rep Medgeman
United States
About 1 year using the app
August 1, 2021

Larry was very supportive of our situation and helped immensely! Great work. Great app. Thanks again for all your help

revival
Australia
About 1 year using the app
Smile.io replied August 3, 2021

Thank you so much for your review! We're so happy to hear about your experience with Larry - he's the best! ✨

January 12, 2017

Terrific customer service! Abby custom-coded an HTML email template with my company's branding that looks fantastic [http://recordit.co/sW9b7DrPmT] and was friendly and responsive throughout the process. Would recommend.

Megalopolis Toys
United States
About 1 year using the app
February 15, 2022

I actually had a question about the app and I got directed to a bot, but within 1-minute it actually put me to an actual person, Larry. He was extremely helpful not only answering my questions, but addressing them and resolving them!

Disc Golf Shopping
United States
About 1 year using the app
Smile.io replied February 16, 2022

Thank you for your review,😍 I'm so happy Larry was able to help you. Just between you and me, we think he is really awesome too! 🙌 Best of luck with your program!

November 16, 2023

Really great customer support from Nicole!

LILLA
Netherlands
About 1 year using the app
Smile.io replied November 18, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

August 31, 2016

Sweet Tooth seems to be a great program with great reviews that I know will help bring in revenue to my ecommerce store!

The Black Herald
United States
About 1 year using the app
Edited January 6, 2020

I used this app to reach more customers and make a greater connection. Thank you! I appreciate the accuracy in the follow up and the recording of activity.

December Dream Natural Products
United States
About 1 year using the app
Smile.io replied January 7, 2020

Thank you so much for your 5-star review! Don't hesitate to reach out if we can help with anything else! ✨

Edited November 22, 2024

Excellent and quick customer service

Chicobab
Canada
11 months using the app
Smile.io replied February 15, 2024

Thanks so much for taking the time to leave us a review! We really do appreciate your taking the time to leave feedback and would love to hear if there's anything else we can do better to earn that extra star in the future 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

July 7, 2022

Super quick and helpful support team to resolve any issues I had (shoutout to Jade, Tess, Lisa, Joshua!)

Humanery Test
United Kingdom
About 1 year using the app
Smile.io replied July 7, 2022

Such a pleasure chatting today, gif game strong! Stoked to hear you received the same stellar service no matter who you spoke with, that is our goal here at Smile! 💪 We look forward to being here when you need us, good luck with everything! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

February 21, 2021

Absolutely love this feature for my online shop. Helps keep customers and drive new sales! Super easy to use!

ShopNikNaksByNik
United States
About 1 year using the app
Smile.io replied February 22, 2021

Thank you so much for your review 💖 We're so glad to hear that we're helping drive new sales! 🎉