Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,422)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

September 28, 2016

This has made building our loyal customer base so much easier!

Lost Blvd
United States
11 months using the app
November 29, 2015

Great! Easy to set up and use. Very straightforward.

The Happy Baby
Canada
11 months using the app
May 25, 2020

Absolutely my favourite app on Shopify. We were on the Smilie.io free plan for a few months, and it was fantastic for our business.

Rewards (no matter how little) are a hugely successful way to incentivise purchases and increase AOV - and Smile does Rewards like magic.

The functionality is brilliant - with the countless ways to Earn and Redeem Rewards and the Smile interface is beautifully simple.

We are currently on the Started plan, and I hope to move to Growth once our business grows to allow it.

Highly recommended.

MusicMajlis
United Arab Emirates
11 months using the app
Smile.io replied June 2, 2020

That's so great to hear - thank you so much for your amazing review! ☺️

June 12, 2016

Super simple setup and great guides to help you create a better site!

Thehaircares
United States
11 months using the app
March 22, 2018

This app is great! Had an issue and just dealt with Maggie in the chat room. She responded within seconds and solved my problem with ease. Extremely helpful and pleasant!

Conquest Hockey Apparel
Canada
11 months using the app
October 17, 2023

knowledgeable and patient

Tiff's decor and more
United States
11 months using the app
Smile.io replied October 18, 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with our support team! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

December 7, 2020

I used this app for my rewards program and must say I love it. User friendly, easy to navigate, and to be honest, its FREE for me for what I need it to do. Love it as it will save me and my customers money. A win win if you ask me.

PNW Releaf
United States
11 months using the app
Smile.io replied December 8, 2020

Thank you so much for the kind words 💕We're delighted to hear how easy and user friendly Smile has been for you, and most importantly, what a win-win it is for both you and your customers!

November 13, 2016

This app was exactly what I was looking for to reward my customers!

Savon Vrai
United States
11 months using the app
July 7, 2022

Perfect app, really easy to use, elegant, simple and plenty of functionalities. So far the best loyalty app for any type of store, I highly recommend it after trying different ones. The service center is always there to assist and I would like to specially thank you Brandon and Lisa, who have been really helpful and nothing is much trouble for them!

Tōke Natura
Spain
11 months using the app
Smile.io replied July 8, 2022

Thanks for leaving a review! We are so happy you are loving our customer service :)

December 13, 2016

For starters, the team at Sweet Tooth have made onboarding the loyalty program incredibly easy. In one month we've managed to build a quality program that has drawn several hundred customers to sign up and participate. The gamification of shopping on our store has propelled sales and has already helped our customers return for repeat purchases. We are currently on the Professional plan to take advantage of several key features such as VIP Tiers and an explainer page. The explainer page does its job to educate our customer and the VIP tiers make shopping on our store that much more fun! The team at Sweet Tooth helped me implement these features in a seamless fashion. We are looking to tinker with our program and the aesthetics over time. Knowing how easy this is to do ourselves eases any anxiety. All in all, we'd highly recommend Sweet Tooth to anyone looking to add another dimension to their customers shopping experience!

Umoro
Canada
11 months using the app