Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Wonderful App - Extremely easy to use and super easy to setup. Loving it!
I love it. I love it. I love it!
So far so good. Easy to set up, nice tidy integration, now just waiting for customers to start using it. Thanks
This has worked so well right from the start! Really impressed
The support is fantastic - highly recommend
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
The app is OK, it does what it's supposed to but to be honest I'm considering pulling it because the pricing structure is so ridiculous.
The basic level beyond the minimal free plan jumps to a massive $50/month and you don't really get much for that and then for simple things like analytics to show you whether the app is really generating much return on the monthly cost you have to be on the enormous $200/month plan which is frankly ridiculous when vastly more complicated apps cost far less.
It does what it says reasonably well but I'm struggling to justify the price to be honest.
Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and value your thoughts and ideas. We sent an email with additional information to see if we can help.
Best regards
David
fantastic customer service. No matter how foolish your question, they always go above and beyond. EXCELLENT customer service
That's awesome to hear! We know this stuff can get complicated so no question is worth not asking. Feel free to reach out again if you have any more 🚀
I’m new to this and needed an answer right away. When I clicked on the chat it said it would take a day to receive an answer, so I excited out. Maggie actually reached out to me and helped me with my questions! She was super helpful!! Thank you ❤️
WARNING - This is Old Review: Excellent App. We use it for our store ; and all our Loyal Customers take benefit of the Rewards we offer.
New Review: Completely disappointed with the downgrading based on a Notice and Warning without any reason. Following message appears:
"This is our mistake and we completely accept responsibility. These advanced Sweet Tooth features need to be switched to use the coupon upload tool before Friday November 11th."
We have been using and also recommended the app to several others, but now with this kind of stunt I guess will have to Remove it. Also will not recommend and ask others as well. Already have Loyal Customers using it, its going to Impact our TRUST and LOYALTY as you a lot.
I have had this app for awhile and always ran seamlessly. Recently my customers were reporting an issue and I wasn't sure how to fix it. IMed the app. Maggie responded almost instantly and fixed my issue in less than a minute. Great app. Great support.