Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

January 11, 2017

Great app for our online store. It motivates our potential customers and rewards and current customers. A great edition to our marketing efforts.

We Are Wildness
Canada
8 months using the app
March 30, 2023

Thank you very much Jade for your top-level support. You really helped me understand this plugin and went all the way out to explain.

CanScience
South Africa
8 months using the app
Smile.io replied March 30, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today. I am glad I was able to offer assistance ❤️ - Jade & The Smile Team <3

April 25, 2017

Great program, so easy to install! We can't wait to our customer to start using it!

Luzzo Las Vegas
United States
8 months using the app
September 9, 2021

Smile is easy to use and is user-friendly both on the admin side and the customer side. I would recommend this to anyone setting up a store on Shopify.

Good Boy Pet Store
United States
8 months using the app
Smile.io replied September 9, 2021

Thanks for sharing your kind words 😊 🙌

November 23, 2021

So far i'm loving the setup can't wait for my customers to try it out. Who doesn't love a discount on orders!

Polished Skin Organics
United States
8 months using the app
Smile.io replied November 23, 2021

We feel the love too 💕 thanks for letting us know! We know your customers are going to enjoy those discounts as well. Good luck with your program launch!

March 14, 2017

Easy to use so far! Can't wait to see what this does for our customer's and what retention it will have for our boutique

The Honey Love Boutique
United States
8 months using the app
August 6, 2016

I used Sweet tooth for my previous shop. As I didn't use any other loyalty apps, I can't comment how it competes with them. One negative thing is this apps takes few seconds to load, could be better if the speed can be increased.

Ifuku
Singapore
8 months using the app
November 12, 2016

Very nice setup and many options for customizing to your store's preference.

Trendsforlifeclothing
United States
8 months using the app
May 22, 2020

Happy to be using Smile for rewards on my store. Support from the team is great, especially working with Maggie!

Vyten Career Coaching
United States
8 months using the app
Smile.io replied June 2, 2020

So glad to hear that Maggie was able to help you out 💖 Thank you so much for your review!

September 28, 2016

Effective and easy set-up. Very pleased with this app.

Ella Olive
United States
8 months using the app