Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

January 19, 2017

good app

Chancemaker1
Hong Kong SAR
8 months using the app
September 24, 2015

Excellent app. Easy setup. Would recommend to anyone thinking of a Customer Rewards Program.

Lifejoymantra
United States
8 months using the app
May 16, 2016

Love how much I can customize the reward settings, all for free. Really feel like this is going to set our store apart!

Victorystation
United States
8 months using the app
September 11, 2016

Love the app. Very easy to set up.

Wingedwolfcreations
United States
8 months using the app
October 3, 2022

This app allows us to easily set up a customer loyalty reward system. Setup was straight forward and everything just works well.

Wiggly Wigglers
United Kingdom
7 months using the app
Smile.io replied October 3, 2022

Thanks so much for leaving us a review! 😀 We really appreciate your feedback and wish you the best of luck! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

December 11, 2015

easy to use and really helpful. I have so many customers subscribing and using the loyalty reward points, this in return boosts my sales.

Trendfinity
India
7 months using the app
November 16, 2021

This app really excites me. It was easy to install and customize. My store is not open yet, but I can already tell that this is going to help delight my guests.

Keto Groupie
United States
7 months using the app
Smile.io replied November 16, 2021

We're so glad to hear that the setup process was easy!
Thanks so much for taking the time to leave us this lovely review ✨

April 19, 2022

Amazing support. thank you Joshua for taking the time to make me a personalize loom to show me how to get the most from the app

Natural Foundation Supplements
United Kingdom
7 months using the app
Smile.io replied April 19, 2022

Thank you so much for your 5-star review! We're so glad that you had a great experience with Joshua ✨ :)

September 26, 2016

Great app and easy to use. Thanks!

Zoe Clothing
Croatia
7 months using the app
June 22, 2017

Just downloaded this app and so far, so good.

Vibes Ps
United States
7 months using the app