Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

Edited March 30, 2021

I'm very impressed so far with the Smile programme and looking forward to using it with my customers. Really appreciate the great customer service too. Larry was extremely helpful and clearly explained the answers to my questions and what I needed to do. Thank you.

KitMaii
Australia
Over 1 year using the app
Smile.io replied March 30, 2021

Thank you so much for this glowing review! We're so glad to hear Larry was able to help you throughout the whole process! We'll be sure to let Larry know you left this review.

Edited October 10, 2017

This app is awesome and so is their employee Maggie who answered all of my questions. It's 5/5 stars with her, 4/5 without.

Update: I'm moving it down to three stars since there have been a number of issues, and we are waiting to hear back from the the support team on this. Maybe with prompt response and resolution it will go back to a 5 start review.

Zenbooth
United States
Over 1 year using the app
November 7, 2016

Wow..that was really easy to set up. I cannot wait to see the results.

Mandybo
Canada
Over 1 year using the app
March 12, 2022

VERY easy to use! Love being able to give my customers rewards! I was worried Smile would be confusing to use, again super easy to use!

Made Down On Woodridge Farm
United States
Over 1 year using the app
Smile.io replied March 14, 2022

Thank you so much for this review!! We're so happy to hear that you found the app easy to setup & use. Please don't hesitate to reach out if we can help with anything at all! 💖

July 24, 2016

Easy to use , very pleased so far!

Boomer Co
United States
Over 1 year using the app
May 17, 2016

Quick and Easy
Sterlingsteed.com

Sterling Steed Enterprises
United States
Over 1 year using the app
February 14, 2023

The app has served its purpose for everything we as a company have need thus far. Their support responds quickly and efficiently. Jade was a great help!!

ZLINERS
United States
Over 1 year using the app
Smile.io replied February 14, 2023

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3

Edited November 25, 2016

Amazing interface and support! Abby was extremely helpful in solving any issue that I had. This is the number 1 go to application for the Loyalty Program for your website.

Jay Kay Apparel
Pakistan
Over 1 year using the app
July 28, 2016

Looks great and easy to install ! I'm waiting to see if my customers will participate in this loyalty program :-)

Veggibelgium
Belgium
Over 1 year using the app
May 5, 2016

Just installed and it seems pretty cool. Rewards definitely appeal to me as a shopper so hopefully it will increase my sales!

Tangerine Lotus
United States
Over 1 year using the app