Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,417)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards programs, noting significant improvements in customer retention and sales. They appreciate its easy setup and management, customizable features, and the inclusion of loyalty landing pages and points on product pages. The customer support is particularly praised for being responsive and offering valuable guidance on optimizing loyalty programs.

April 26, 2023

Only a few days in, but so far it's been a great user friendly tool! Integration is extremely easy and the support team is the best!

airestech
Canada
11 months using the app
Smile.io replied April 26, 2023

Thank you for taking the time to leave a review, we are super happy to hear that Smile has been great so far ❤️ - Jade & The Smile Team <3

October 23, 2016

Wonderfully thoughtful app, seamless integration, great for metrics, very easy to use!

555 Atelier
United States
11 months using the app
July 10, 2023

instant support , they are very supportive other review i will place once i use there services , thank you for free plan

Gyros Farm
India
11 months using the app
Smile.io replied July 12, 2023

Thanks so much for leaving a review. We really appreciate it! We are glad you enjoyed our support. Don't hesitate to reach out if we can help you with anything else :)

February 20, 2017

So far so good, The support is great too!!

Stylish Bazaar
India
11 months using the app
August 3, 2016

We are excited to use Sweet Tooth to provide our customers with more exceptional olive oil and matcha!

Menos Canada
United States
11 months using the app
October 4, 2017

The app is easy to use & works as described. Highly Recommended.

Ourpetworld
Singapore
11 months using the app
April 1, 2022

I have recently added smile to my store but needed some help. It was great to know that I could get on a chat and speak to a real person at 8.30pm to help with a problem. It was sorted in 5 mins, amazing.

The Little House Shop
United Kingdom
11 months using the app
Smile.io replied April 2, 2022

Thanks for letting us know! We know business happens at all hours and we want to make sure you'll feel supported whenever you reach out 💯

Edited April 27, 2022

Excellent customer service. Nicole researched my issue and solved my problem! She even sent me a copy of our chat transcript via email so I could refer to it in the future. Thank you!

MotoArt PlaneTags
United States
11 months using the app
Smile.io replied March 22, 2022

That's so great to hear! Thank you so much for taking the time to leave us your thoughts. We agree - Jade is amazing! ✨

February 22, 2023

Amazing customer service! They responded veery quickly and were extremely helpful answering all of my questions!

TBJ
United States
11 months using the app
Smile.io replied February 22, 2023

Thanks so much for taking the time to leave a review! We really appreciate it. It was great chatting with you today & don't hesitate to reach out if there is anything else we can help you with in the future💪✨

- Lisa & the Smile Team💛

March 26, 2016

Smoke, easy to use, friendly staff! Plugged into my site wonderfully.

Imaginalwear
United States
10 months using the app