Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 17, 2022

It's really easy to set up and basically the free version is good enough to kickstart for a small store. The support is super, I had an issue with points history and Jade was able to provide the exact solution needed. Thank you for being there!

Furry Planet
Singapore
About 1 year using the app
Smile.io replied November 17, 2022

Thank you so much for taking the time to leave a review ⭐️ It was a pleasure helping you today! <3 -Jade

January 31, 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
United States
11 months using the app
Smile.io replied February 1, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

January 15, 2017

Very happy has done every thing I needed and support has been great.

Notes From A Home Educator
Australia
About 1 year using the app
January 31, 2017

Awesome app, loving it so far! Support team is really really awesome and super friendly! Some days ago I was far from a computer and I needed help to upload some discount coupons into the system. I asked for help using my mobile phone and Abby was super helpful and friendly and did it for me! Thank you so much, very happy with the service :)

Contemporary You
United States
About 1 year using the app
March 27, 2017

Good stuff! Love it.. still trying to get used to it.. so far so good, everything is in order and very user friendly. Good job Sweet Tooth!

Mypets Test
Malaysia
About 1 year using the app
June 25, 2018

Maggie is really helpful and fast response to all questions I have. This tool is free and easy to use! A must try for your eCommerce store. Recommended.

Transcend Card
Canada
About 1 year using the app
Edited April 20, 2015

Been waiting for a simple to use, pain free rewards app for my customers. This one seems great and they developers were good to work with. Very happy so far!

**UPDATE**

6 stars - I botched up a copy paste of some code and broke the app - and probably some other things on my store. Sent out an email blast letting everyone know about our cool new rewards program. And the emails started coming in that they couldn't see it. Smooooth.

I emailed Mike, let him know what was going on and a few minutes later he spotted the problem. I fixed it and everything was great again. Top notch support and truly appreciated!

Q5 SPORTS NUTRITION
United States
About 1 year using the app
Edited July 19, 2016

Easy to set up and use... Customers seem to dig it. Good support.

Foodiggity Shop
United States
About 1 year using the app
October 14, 2016

Love this add on! It has helped me grow our social media page in major ways!

Olivia Sophia Stationary
United States
About 1 year using the app
December 20, 2021

So far so good. The potential to reward customer loyalty is exciting to try. Looks like a great app.

Carbon Scientific
United Kingdom
About 1 year using the app
Smile.io replied December 21, 2021

That's great to hear🎉, we are delighted you are excited to try this. Loyalty is one of the fastest-growing e-commerce trends at the moment and we are thrilled you decided to choose Smile. 😍