Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

June 4, 2018

Great app and little investment for small business to get started with Loyalty Program. Received timely and helpful support from one of their customer service Roel Villahermosa as well.

Airinum Eu
Sweden
12 months using the app
August 14, 2018

I gave 5 stars because of easy installation. It looks very easy to set up. Good app for a 1 year old online shop this far.

Road Home Shop
Philippines
12 months using the app
September 21, 2016

KoopBrand.com is definitely enjoying this app! Very easy to use for our customers!

Katkoopstore
United States
12 months using the app
October 30, 2017

Great App and excellent customer service!

Nova Advanced Technologies
United States
12 months using the app
September 16, 2016

Excellent app for any size business

Precious Little Tot Llc
United States
12 months using the app
August 30, 2021

I love being able to change the point system to suit my business needs, which really allows me to reward my customers my way. The support team are fantastic and are quick to help fix any issues I've had. Highly recommend.

Sea & Salt Co.
Australia
12 months using the app
Smile.io replied September 2, 2021

Thank you so much for your lovely review & recommendation 💖🧂
Don't hesitate to reach out whenever you need help! :)

February 20, 2016

Love using Sweet Tooth! Simple to use and easy to set up.

Nycmetrogirl1
United States
12 months using the app
April 19, 2022

Easy to use app, simple to set up, and has all the features you want from a loyalty/referral app. The main one I was looking for was a way to reward referrer and referred person the same reward, but at different times. Smile does just that. Customer support was super speedy and helpful.

Jubel
New Zealand
12 months using the app
Smile.io replied April 19, 2022

I am glad you were able to find all the features you were looking for! Thanks for taking the time to leave a review😊 It was a pleasure speaking with you today 💛 -Nicole

January 4, 2022

You will not believe how easy Smile is to set up with all of the features you want. It took Yotpo a month+ of onboarding and 'designing' a rewards page (that confused our customers, btw). I was happy to make the switch. I exported the points from Yotpo rewards and imported them into Smile. So easy. I gave myself 2 weeks to make the transition, but I did it in an afternoon. Also, I pounded support with TONS of questions before making the switch. David patiently answered all of my questions. He even read my questions before answering...and if you have ever used any support from other apps they don't read the first time and then it just makes the process longer, but not David. I feel like Smile/David are now team members in the marketing machine at http://wodbottom.com

WodBottom
United States
12 months using the app
Smile.io replied January 4, 2022

Thank you SO much for this lovely review 💖 We agree - David is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

February 23, 2023

This one of the best apps to grow and take your business to the next level. It's very easy to install and great customer service as well.

DesignedBy The Boss
United States
12 months using the app
Smile.io replied February 24, 2023

Our whole Team is delighted to know Smile has supported and elevated your business! Thank you for this review 💛