Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
Refine
-
By rating
It's user-friendly. Customer service acts on quick and help with efficiency.
Thank you so much for your kind review we really appreciate it. 🙏
Please let us know if there is anything else we can do to help.
Cheers,
The Smile team 💛
My assistant could not have been more helpful! I feel completely supported by these guys as if I have an issue or need access to something I can't get to they sort it, with pleasure. We are so pleased knowing that we really do have the best Rewards Program and the very best staff working at that program!
Thank you for the five-star review! We aim to give the best support possible for all of our merchants :)
New user to the app. We have not fully explored the true commercial benefits of the app yet and we are very much looking forward to doing so over the coming year. However, the level of service is top notch! Thank you for your help as we go!!
Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)
Loving this app so far. Very nice free features and very easy to set up. It walks you through the whole process.
Thank you for the 5-star review! ✨ So glad to hear you're loving it! 🙌
I use this app to offer rewards to our loyal customers. The customer service is superb and has helped us tremendously! Highly recommend this app for any e-commerce store!
I am so glad that you are enjoying Smile and that we were able to help you today! Thanks for recommending us, and taking the time to leave a review :)
The Smile Team has provided great help through their chat system. It does take a while for a team member to respond, but it is great that the chat is always active so you can jump back into conversation at any time. Their YouTube channel has been helpful as well! One challenge I have been met with through this app is that it requires an email in order for customers to redeem points. No complaints, just something to get used to. So far so good with the free option!
Thanks so much for taking the time to leave us a review! We're so glad to hear you've found our YouTube channel useful and we'll make sure the proper members of our team have seen the other feedback you've provided as well as we're always looking for ways to improve our merchant's experience 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
This is a great app for customer engagement. I was able to trial the Pro Plan and access all the features for 28 days. It has a lot of handy features.
Thank you so much for taking the time to leave us a review - it's much appreciated! 💛
Prompt customer service and does what it needs to do. Thanks, Maggie!
Easy to set up and use. Such a great idea and so simple. I emailed them with a question and got a response very quickly!
Excellent app, it's helped us tremendously! Great way to incentivate customer loyalty, fantastic customer service. Great app.
Thank you so much for the review! We are so glad you reached out to us as we love helping small businesses grow more with a rewards program.