Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 14, 2018

such a nice and smart app, enjoying it

Viaz
United States
12 months using the app
Edited August 25, 2016

Super easy to use. I had 2 members on AppalachianEmporium.com after just a couple of days.

Appalachian Emporium
United States
12 months using the app
August 18, 2016

Very easy to set up and it's free in the beginning. Awesome!

Engrav3me
United States
12 months using the app
February 9, 2022

Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.

Snag
United States
12 months using the app
Smile.io replied February 10, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

September 29, 2021

This app is great, been using it for a while and couldn’t recommend it enough! Customer service is great and always helpful, Christian really helped us out with everything!

The Wax Barn
United Kingdom
12 months using the app
Smile.io replied September 30, 2021

Thanks so much for sharing your kind feedback! I enjoyed learning more about your store and its unique creations! ✨

Glad we were able to help :)
- Christian

April 8, 2021

It was a pity to hear that we cannot develop emails in HMTL anymore. We hope in near future, to be able to translate all the program ( including nudges ) as for most of our customers who doesnt speak English, it´s not easy to understand when we show half in english and half in spanish.

Jackie Smith
Argentina
12 months using the app
Smile.io replied April 9, 2021

Thank you so much for the 5-star review, and candid feedback! We'll definitely share this information with our team for improvements! 🙂

April 14, 2017

Sweet Tooth is great app. I was a bit unsure of trying it but its customer service team are the main reason I decided to try. Abby is a pleasure to work with. Not only she helped me with Sweet Tooth itself but she provide me with idea an examples of how I can promote my loyalty program. I have to mention that I'm in free plan, even though I wasn't pushed to upgrade, and I appreciate that. Her intention was all the time to help me to get the most out of my free plan. Thank you su much Abby and the Sweet Tooth team. Did I mention that she was working in a holiday?

Oja Esho
Canada
12 months using the app
November 17, 2015

I have been looking for a good loyalty rewards program for my small business for a while now but every other company I came across was to expensive. When I stumbled upon Sweet Tooth I was VERY excited to learn of such a great app that offers a free loyalty program. They even have paid services that is affordable even for small businesses just starting out. It was easy to set-up and create codes. In just a short time I have many customers who's already accumulated loyalty points!

Miracles Boutique
United States
12 months using the app
May 12, 2022

Great app and even better customer service! Highly recommend or anything looking to start a points &/or refferal program!

Vancouver Island in a Box!
Canada
12 months using the app
Smile.io replied May 13, 2022

Thanks so much for taking the time to leave a review! I am so glad that you are enjoying Smile and that our support was able to help you out :)

February 17, 2017

Very slick App, good features.

Auto Ricambi
United States
12 months using the app