Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

May 7, 2016

Great app my customers love it!

Room 6ix
United States
7 months using the app
December 23, 2016

We recently switched to Sweet Tooth and are very happy with our decision. It's easy to set up and offers great rewards for customers. The standard pop-up looks great with any site. We look forward to increasing our sales with Sweet Tooth!

Przekop Design Co
United States
7 months using the app
February 27, 2019

Seems nice - for now. I've only launched this app. But it sets apart from others with a pretty extensive free plan - you can customize colours of the widget. And it is really easy to launch.

Cherry Lingerie Shop
Poland
7 months using the app
Smile.io replied March 26, 2019

Thank you for the five-star review! We're glad to hear you're loving the customizations and ease of use :)

May 26, 2017

So Far So Good... I just added the program it looks as if it has good potential.

Just Playin Around
United States
7 months using the app
February 18, 2017

So simple and easy to set up. I can't wait to see the results.

Thediamondgang
Australia
7 months using the app
June 26, 2016

I am LOVING this new app! It's one of the best ones I have ever used!

Very simple to get it up and running and the tab looks cute over on the side!

I'll probably upgrade soon since it has features I would love to use.

Absolutely recommend to this app!

That Bohemian Girl
United States
7 months using the app
July 30, 2017

very user friendly for beginner

Deluxe Beauty Care
Australia
7 months using the app
May 13, 2017

Wonderful app...although I wish it had more of the features available for the free plan..

Takeba Global
United States
7 months using the app
November 10, 2021

The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.

Forza Italia
Australia
7 months using the app
Smile.io replied November 11, 2021

Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄

August 12, 2021

Has been amazing for our customers. The customer service is phenomenal. We spent a lot of time researching the best option and chose Smile. We're happy with the results. Just wish the pricing for the larger plans wasn't so expensive. Pricing keeps us from upgrading.

Ativo Skincare Inc.
Canada
7 months using the app
Smile.io replied August 13, 2021

Thank you so much for your candid feedback here! 🙏This definitely helps improve our product and pricing to continue to help small businesses grow!