Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

July 12, 2017

Very easy to use love the set up exactly what im looking for

Simply Victorious Boutique
United States
7 months using the app
March 14, 2023

Smile is very user friendly and is great for an affordable and easy to use Refer A Friend program.

The customer service reps are amazing too! The live chat works great, and they let you know if anyone is online to help. Lisa specifically helped me solve a major issue in the matter of two responses. Thanks Lisa!!

Ocean and San
United States
7 months using the app
Smile.io replied March 15, 2023

We are happy Lisa could help :) Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

August 26, 2021

Just beginning with this app and needed to use the chat function. Very quick, knowledgeable and kept us moving. Thanks!

Prime Sports Midwest
United States
7 months using the app
Smile.io replied August 28, 2021

Thanks so much for the 5-star review 🌟

March 9, 2017

love it, i can see this working for my business

Instant Value4u
United States
7 months using the app
August 4, 2016

Easy to set up! Can't wait to start using it!!

The Farmhouse Charm
United States
7 months using the app
August 14, 2017

Maggie was extremely helpful with me! She answered all my questions and even helped me set up my entire store!!

Shopveoveo
United States
7 months using the app
March 30, 2021

Great Experience! We are using it in al ways and form and it´s helping us a lot. Thanks for the costumer support its quick and very good.

Marmota
Spain
7 months using the app
Smile.io replied March 30, 2021

Thank you so much for the review! We're so excited to have you here as a Smile merchant!

April 1, 2016

This is a treat for my business.

Naadz
United States
7 months using the app
June 6, 2018

Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!

Naturalicious Beauty
United States
7 months using the app
Edited May 5, 2021

I try many rewards apps and non of them were good this is the best by far, customer service is the best they are always there to help you and if any one has the Vajro app it will work there as well some of the rewards app doesn't work with Vajro I recommend 100%

M&J Fashion LV
United States
7 months using the app
Smile.io replied May 7, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!