Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Lisa was exceptional at giving us the support we needed!
Thanks so much for taking the time to leave us a review AND for the kind words about Lisa! So glad she was able to assist you and that you found her to be as amazing as we think she is too 💖
Yours in Loyalty,
✨ The Smile Support Team ✨
Very easy to implement app and looks good. I will update after a month to see the impact of reward program
wish there was more customization for the free account
Wow, this is an incredible offer to help a small business get started.
Set up was super easy and the very functional basic service is free. When my business grows the option is there to upgrade for a reasonable fee. Well done Sweet Tooth.
App works great and value for money is really good. you have the most important options for rewards given. Only 1 integration for the medium price is a little downsized in my opinion. at least two would make the app much more workable. Customization options are great.
The only thing Im really missing is the integration of a widget of smile in the page building process. So you could create a landing page where the customer has all access to all information for registration, see the balance, basically everything you can do in the launcher as of now. Shopfiy 2.0 now layed the path! Would be amazing to see!
Shoutout to the support really quick and clever responses. Shoutout to Jake, what a legend!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Absolutely love this app and i'm very grateful for the kind people always willing to listen to feedback and offer support whenever needed. Awesome value and our customers love the rewards
Thank you so much for your lovely review 💖 We're so glad to hear that your customers are loving the rewards!
Jade was super helpful getting Smile to connect to my POS. sent over photos and I was able to watch a video to help as well.
Thank you for your review ✨ Happy to hear that Jade was so helpful! Please don't hesitate to reach out whenever if we can help with anything else! 😄
This is a great app. Very easy to set up and very easy to use. My customers really like the ease of use as well.
Pretty awesome so far! The only downside is how CRAZY expensive it is over 500 customers. Just ridiculous. Like seriously, what gives you guys the right to charge that damn much for a rewards program? Absurd. It's a cool app, but if I do get over 500 people sign up, I will either cancel the program or find another one that isn't so expensive.
Started using this when it first came out. It worked very well. But then without warning, the "free" features all became payable without prior warning.And it's not clear on the site what is under the free ways to reward. If something this drastic needs to happen for commercial reasons, there should be a way to "grandfather" existing clients or a proper communication protocol.
Updated: The team managed to resolve this glitch and reinstate what we originally signed up for. Great follow up!
Hi there! Thank you for your review! We do 'grandfather' our existing clients' plans when changes are made - we'll send over an email to help out! 😊