Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

May 9, 2016

Excited to try this! We have had a Loyalty Program for 10 years, but never a way to translate it with our online customers. This seems like the perfect solution, with a straight-forward setup!

Harmony Scott
United States
7 months using the app
February 8, 2021

excellent service! they answered to all of our inquiries and quite fast too. the app is easy to use!

Tozando International
Japan
6 months using the app
Smile.io replied February 8, 2021

Thanks for writing us this review 🌟 So happy to hear how easy to use Smile has been, and that you've received all the support you needed!

September 7, 2016

Very easy to use. We just started using. This is amazing!

Yokocos
South Korea
6 months using the app
March 25, 2016

5 Stars! I tried a couple rewards apps and this one is my favorite. Very easy to use.

Accessories By Amy Official Store
United States
6 months using the app
June 21, 2021

I just got the app and had to reach out to customer service. The customer service is amazing. I can't wait to start using the app.

Afro Glam Nails
United States
6 months using the app
Smile.io replied June 22, 2021

Thank you so much for leaving us this review! We're so happy to hear that our customer service team was able to help you out ✨

November 18, 2016

powerful. easy to use (pretty much:). Totally useful loyalty plug-in. Fully recommend.

Coaqua
New Zealand
6 months using the app
February 11, 2016

Just Downloaded, Does exactly what is says on the tin! 5 Stars, Really smooth installation. Very Nice app. Will be a long term user and a paid member soon. Cheers Guys

Europabay
Ireland
6 months using the app
November 16, 2019

Easy to use and set up, my customers love this program! Support options are great and it's easy to set up special campaigns and track sign ups.

Fandoms and Fairytales
United States
6 months using the app
Smile.io replied November 18, 2019

Thanks so much for the 5-star review! 🙌 So glad that you and your customers are loving it! 😊

March 29, 2018

Very good service and great customer engagement programme

Cute 26
United Kingdom
6 months using the app
June 27, 2016

Great app for rewarding our customers for their loyalty. Easy to use, easy set up.

Whimsy Stamps Llc
United States
6 months using the app