Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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The app is very easy to use, there are lots of helpful videos on how to set it up and if you have any other questions the support team is first-class!
Thanks so much for the kind words, so glad I could assist today. Thanks for taking the time to leave a review :) -Jade <3
CS的協助很合力! 很快了解到問題並幫忙解決. 而且SMILE APP 一連上, 只需做簡單的設置已經看起來很專業.
CS's assistance is very cooperative! He quickly understood the problem and helped solve it. Moreover, once the SMILE APP was connected, only needed to make simple settings and it already looked very professional.
Thanks so much for leaving a review! So glad to hear that our support team was efficient in solving your problem and that you found our app's UI to look professional out of the box 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Jade was awesome! Thank you for helping me! I will now have to custumize it! I will be thinking in upgrade in a while!
We think Jade is awesome too, thanks for letting us know! We've let her know that you appreciated her help. We're excited that we'll be working with you to make this app a success in your store 🎉
Great app, but if there is a way to customise some reward that will be great
Excellent customer service. Several features and a great platform to start growing your subscriber program.
It was lovely assisting you today, thank you so much for taking the time to leave a review :) <3 -Jade
Customers received an email with notification of rewards but they say they can not use their points earned... so??? it is useless, doesnt work for its purpose
Good so far! We just started using the Growth account. Everything was fairly intuitive and we were able to setup in a few hours.
Thank you so much for taking the time to leave us this lovely review 💖 Glad to hear that the setup process was smooth! :)
I've had a wonderful experience using Smile.io. What truly stands out is their customer support team - they are incredibly responsive and always eager to help. Their dedication to resolving issues and answering queries is commendable, making the whole user experience smooth and enjoyable. If you're looking for an app that not only offers great features but also top-notch customer service, I highly recommend Smile.io. Keep up the excellent work!
Thanks so much for taking the time to write this review 🤩
Brilliant so far. Great for our Adult Toy Shop - lovesecrets.co.uk :)
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)