Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

August 14, 2017

Maggie was extremely helpful with me! She answered all my questions and even helped me set up my entire store!!

Shopveoveo
United States
7 months using the app
March 30, 2021

Great Experience! We are using it in al ways and form and it´s helping us a lot. Thanks for the costumer support its quick and very good.

Marmota
Spain
7 months using the app
Smile.io replied March 30, 2021

Thank you so much for the review! We're so excited to have you here as a Smile merchant!

April 1, 2016

This is a treat for my business.

Naadz
United States
7 months using the app
June 6, 2018

Roel is great and the support is unmatched. He is very quick to respond and has even created customizations for me on the fly. Much appreciated. Beyond that the app itself it visually and functionally pleasing to use and really helps incentivize our customers to remain engaged and active. Bonus feature is the referral option!

Naturalicious Beauty
United States
7 months using the app
Edited May 5, 2021

I try many rewards apps and non of them were good this is the best by far, customer service is the best they are always there to help you and if any one has the Vajro app it will work there as well some of the rewards app doesn't work with Vajro I recommend 100%

M&J Fashion LV
United States
7 months using the app
Smile.io replied May 7, 2021

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

March 29, 2018

So far so good!! I can't wait to share the news of this with my customers! Had a slight confusion with setting it up, but thanks to Maggie in customer service, its up and running in no time!!

Poloz R Us
United States
7 months using the app
Edited April 7, 2021

me gustaria que elidioma se pueda escoger sin la necesidad de comprar asi daria una experiencia de uso mucho mejor y comprar en un futuro la opcion pagada

VJ IMPRESION
Chile
7 months using the app
Smile.io replied April 7, 2021

Hey there! Thanks so much for your detailed feedback & review. In fact, you can choose Spanish using our free plan! We've sent over an email to help out! :) Looking forward to hearing from you soon!

November 7, 2016

I've launched two loyalty programs now, both with Sweet Tooth and I've been pleased each time. The support is friendly and quick to respond, and the program works to keep customers engaged and coming back. I feel that this is the best loyalty solution on Shopify, especially if you're on Shopify Plus.

First Tactical
United States
7 months using the app
March 30, 2022

Jade was super helpful and patient with me. All the apps and integrations can be confusing so it was nice to have someone there "next to me" to walk through the process.

Moods, by yemmie
United States
7 months using the app
Smile.io replied March 31, 2022

Thank you so much for taking the time to share your feedback! We're so happy to hear that you had a nice time chatting with Jade ✨ Happy to help anytime!

May 27, 2016

Great cost effective way to attract new customers, retain existing ones and reward social traffic.

Great App!

Park Avenue Popcorn Shoppe
United States
7 months using the app