Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 7, 2016

Excited to give our customers this sweet rewarding opportunity to earn points many different ways and use them towards future purchases at www.zanygear.com.

Zanygear
United States
10 months using the app
November 2, 2020

Hello, we love your app. However it would be amazing if you could choose different language or translate everything by yourself. Is that somehow possible! In our country people prefer the mother language. OR can you pay to have some of you guys to translate everything for us? We will provide the text of course.

Groomers
Denmark
10 months using the app
Smile.io replied November 2, 2020

Thank you so much for the 5-star rating! We really appreciate it. 😊 We will send a message your way regarding your questions!

August 19, 2021

A really insightful and easy to navigate app, when onboarding a reward strategy. The support team where exceptionally helpful and always happy to lend a hand. Super impressed.

The Indytute
United Kingdom
10 months using the app
Smile.io replied August 25, 2021

Thank you so much for this lovely review 💖

We're so glad to hear that you're loving our app!

May 13, 2017

Great app. Very easy to use. Even the free version provides a ton of value to help create loyal customers.

Vintage And Restore By K
United States
10 months using the app
May 28, 2020

Great app so far! I am using the free version, I would love the option of moving the widget to the left side.

23:59 Jewelry & Accessories, LLC
United States
10 months using the app
Smile.io replied June 2, 2020

Thank you for your review! We've switched the launcher to the left side for you! The setting is in Branding > Theme > Placement :)

April 30, 2018

Does just what we need, easy to use, and has good integrations. We have already seen an uptick in sales because of this, plus we have people tell us now that they would rather buy on our store than on Amazon because they get reward points.

Highly recommended.

Escapethematrix
United States
10 months using the app
May 2, 2016

So far so good! I love that I only have to pay after I see return!

Zeep Z Ayp
United States
10 months using the app
November 11, 2016

lovely! really easy and fast!!!

La Petite Paula Shop
United Kingdom
10 months using the app
April 14, 2022

Great customer service! Thank you to Nicole who made every step very simple. I was having issues with adding points for a client. Nicole assisted me in adding those points manually.

Her Fashion Muse
United States
10 months using the app
Smile.io replied April 16, 2022

We think Nicole is pretty awesome too 💯 If you ever need any help in the future, we'll be ready to jump in again with anything you need!

August 30, 2023

So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand.

Buff Chick Supplements
United States
10 months using the app
Smile.io replied August 31, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team