Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 12, 2018

Great App! Thank you from THE TEA CO. www.theteaco.com

Theteaco
Australia
5 months using the app
Edited November 17, 2020

Just getting started with the app, hope it does well for me in growing my loyal customer base. Ill be back to update. It was easy to set up the free program.

Fitnomix
United States
5 months using the app
Smile.io replied November 20, 2020

Thanks so much for the initial review 💖
Please don't hesitate to reach out to support if we can help with anything in the future! :)

May 15, 2019

Wow! I just signed up - didnt take too long. I am stunned at what they offer for the FREE account!! Absolutely great for me who is starting off.

Ahimsa Pets
United States
5 months using the app
Smile.io replied May 16, 2019

Thank you for the five-star review :) We're so happy you're enjoying the features of our app!

February 3, 2017

Fantastic App that will no doubt help increase sales and visitors to my website, www.firstrow.ca

First Row Collectibles
Canada
5 months using the app
July 19, 2022

Amazing product with great service and great prices. I am a super happy customer since a long time and will not leave Smile.

Spice Village
Germany
5 months using the app
Smile.io replied July 20, 2022

Thank you so much for your kind words! We plan on remaining the same and providing you the same great service and superior product you have enjoyed for the last 2 years! Thanks again for choosing us over the competition! 😎

Cheers,
Joshua - Smile Team 🧙‍♂️

July 27, 2016

Brilliant, not come across an issue so far, looks great, is easy to navigate and is so simple! Set is up is a doddle. LOVE IT!

Tom And Jennys Beauty
United Kingdom
5 months using the app
June 24, 2017

great app, helps scale the business

Bakedcravings
United States
5 months using the app
November 21, 2018

I just started using the app today and any issue I had, there was fast help with positive solutions. Really good support team.

Nature's Nook Children's Toys & Books
United States
5 months using the app
Edited September 22, 2021

I just implemented the app today and had lots of questions. I've chatted live with numerous people throughout the day. They were all wonderful, ESPECIALLY MARIA!!! She went above and beyond. I'm so excited to start using this app.

Yummalicious Chocolates
United States
5 months using the app
Smile.io replied September 23, 2021

Thank you so much for your lovely review - we're so glad to hear that you were able to get the help you needed from our customer service team 🤩We'll let Maria 🤗 know you appreciate her. We do too, she's pretty great at listening to customers needs and helping them get what they need ✨

June 14, 2016

I love that this app puts my rewards all in one place. It also save me the brain power of trying to figure out how to get discounts for people to keep coming back!

Keepingsimple
United States
5 months using the app