Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 6, 2016

I cannot imagine why anyone with a Shopify store wouldn't want to reward their customers for their loyalty. Sweeet Tooth is the tool to use to do just that!

Isellgifts Com
United Kingdom
10 months using the app
Edited June 7, 2016

really great app.., glad im using it

Uptown Atl
United States
10 months using the app
February 16, 2017

Very user friendly. Gave me exactly what I wanted for my customers. The how to videos made it super easy!!! Thank you!

Caged Lion
United States
10 months using the app
Edited April 12, 2016

Very easy to install, it takes a little time to add all the points, but it worth it! Works amazing! An awesome customer care! Thank you!

Hands Of Moldova
United States
10 months using the app
July 4, 2019

Just started using SMILE. Love the UI. User-friendly and I can tailor the rewards program the way I like.

Wmen The Label
Australia
10 months using the app
Smile.io replied July 5, 2019

Thanks for using our app, and for the five-star review! We're so happy you're liking it. 😄

November 19, 2020

I had looked at a few loyalty programs before deciding on Smile. Very glad I did. Incredibly easy to set up and launch and if you ever do need help it's fairly quick.

The Face Locker
United Kingdom
10 months using the app
Smile.io replied November 20, 2020

Thank you so much for your review 💖
Glad to hear that your setup process was simple and quick!

September 14, 2023

I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.

Neet Freak Clothing LLC
United States
10 months using the app
Smile.io replied September 15, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

April 30, 2017

Works great, I'll be updating the review if experience changes

Javazen
United States
10 months using the app
Edited May 19, 2023

Initially the app was not getting properly installed, we were getting an error msg. Requested for tech support and received timely help. It was due to Smile's bad server on that day causing the issue. We reinstalled and its working fine. Thanks !

Picco Ricco
India
10 months using the app
Smile.io replied May 16, 2023

Hey there!

We're so sorry for the trouble, but would you be able to try fully removing the Smile app from your app list in Shopify, and then re-installing it? The issue should be resolved now, and you should be able to install it properly :)

Thank you so much for your patience!

Joana

September 29, 2023

I am just getting started with this app but it is pretty easy and when I had a question the live chat option is great. Jade answered my question quickly.

sleevesinabag
United States
10 months using the app
Smile.io replied October 2, 2023

Thank you for the lovely review 😄 We're glad that Jade was able to help you so quickly! We'll let her know you appreciated her time 💕