Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

April 26, 2022

I talked to a wonderful lady named Jade who thoroughly answered all of my questions regarding the rewards program! She was very kind, patient, and informative. Definitely recommend using this app!!

genovie MD
United States
5 months using the app
Smile.io replied April 26, 2022

It was an absolute pleasure assisting you today! Super happy I could help :) -Jade <3

February 1, 2017

Very easy so far. Let's see how it goes

The Sweetness Network By Sheldon Sugar
United States
5 months using the app
July 7, 2020

Was on the free plan for a while. Great customer service by Maggie pursued me to get on one of the plans and it is worth every cent paid! Highly receommended!

Crate2Plate
Philippines
5 months using the app
Smile.io replied July 14, 2020

Thank you so much for your awesome review! We're so glad to hear that you're enjoying the upgraded plan! 💖

November 18, 2016

Great App. Love the ease to install and it's great functionality.
Check it on my store www.devnaagri.com

Devnaagri
India
5 months using the app
September 20, 2022

Only been using the apps short while. I've just started getting sales on my website, all the customer points seem to automatically add the way they should. Quite easy to use for anyone who like a stress free app to reward your customers.

North of the tyne coffee Co
United Kingdom
5 months using the app
Smile.io replied September 22, 2022

We really appreciate you taking the time out to share your experience with us!💛

April 2, 2016

Easy set up, great support, thanks!!

Boutique Bleu
United States
5 months using the app
October 8, 2016

very useful and easy to set up

Ecomise
United Kingdom
5 months using the app
December 18, 2020

Andrea in support was amazing. She takes customer service to another level. Highly recommended app. Highly recommended company.

PilotMall.com
United States
5 months using the app
Smile.io replied December 19, 2020

Thank you so so much for taking the time to write this review! So happy to hear Andrea gave you a great experience -- let us know if you need help with anything else!

August 3, 2016

So far so good, if it could be translated, then it would be great.

Bkstudio
Slovakia
5 months using the app
July 28, 2016

with just a few clicks we were able to create an amazing loyalty program for our clients. Sweet Tooth was the right company to help us set it up. We are excited to see customer engagement...

Bspoke
United States
5 months using the app