Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

February 18, 2017

Superb app! Adds much needed functionality to my store.

Forever Pear
Canada
5 months using the app
February 8, 2022

A little start-up company getting very good and quick help form the Smile support team. Appreciate even the little guys are important. Many thanks Larry

The Tea Box
New Zealand
5 months using the app
Smile.io replied February 9, 2022

Thanks so much for the kind words about our team and app 🤩

We aim to make things as intuitive as possible, and our all-star support team is here for anything else you may need assistance with!

November 15, 2015

I like this app. App helps to create a close relationship with the client. This is very important. However, a free version is a little limited.

Garaishop Com
United States
5 months using the app
November 26, 2016

Great experience for both the company and our customers

Ja Moon
United States
5 months using the app
May 31, 2016

So far so good! Loving the different abilities of the app, perfect for what I was looking for!

Privileged Clothing
United States
5 months using the app
December 20, 2017

Great app with great tools. But the best is the amazing support you get, especially from an amazing member of their staff called Maggie.

The Vapoury
United Kingdom
5 months using the app
July 8, 2016

Easy to use & something anyone who is selling something should have.

Homeforweirdos
United States
5 months using the app
February 14, 2023

Very perfect solution to my problem, quick response! Very professional, very nice and responsive, thanks again!

FuGui Tide play
China
5 months using the app
Smile.io replied February 15, 2023

You're welcome anytime, we're happy to know we quickly provided the best solution for you! Thank you for your time and the kind words 💛

February 2, 2018

Great customer service definitely looking too start the program in the near future.

Grantz Watches Co
Canada
5 months using the app
November 9, 2021

This app is so user friendly and easy to integrate on your website. So many different features and custom options. The customer service is great and they have a lot of ressources available to help you achieve your goals. The possibilities are endless! Very happy with our choice :)

Squish Candies Canada
Canada
5 months using the app
Smile.io replied November 9, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!