Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

May 9, 2018

First review I have ever given. This is an awesome app. I don't use the word awesome lightly. Its simple, quick and and looks excellent. Nice job smile.io

Funschoolsupplies
United States
7 months using the app
November 21, 2019

I Used The App For My Shop and its incredibly amazing , i really convince you to download the app and try it for your business

VADE
United Arab Emirates
7 months using the app
Smile.io replied November 26, 2019

Thank you so much for your review - we really appreciate you sharing! 😊

June 24, 2019

I have the free version because that's all I need. And even in that version, you get a lot of value for what you're trying to do. Will I move up to a paid version? No sure, but if you're looking to just get started, this is a great free app.

Chicky Bungalow
United States
7 months using the app
Smile.io replied June 26, 2019

Thank you for the five-star review! :)

June 25, 2017

Easy to use, but the free plan seems to have an issue with renaming the points to anything else. Wish that feature worked.

Prickled Pear Studio
United States
7 months using the app
August 13, 2023

This App works so well in my store and processes customer conversion. I really appreciate what it has done for my store, the user experience is very smooth. And the support team also did a great job. Whenever I have a need, they help me as much as possible, and the service attitude and efficiency are great. In general, 5 stars for this App and the people behind it.

udfineglobal
Hong Kong SAR
4 months using the app
Smile.io replied August 16, 2023

We're so glad to hear you're loving Smile 🤩 Thank you so much for taking the time to leave this review — we appreciate it so, so much! 💛

- Lisa & the Smile Team✨

December 22, 2021

Very happy with this app! I can't wait to give the option to our customer for them to redeem rewards, Thank you!

Charlie and Tay
United States
7 months using the app
Smile.io replied December 28, 2021

Thanks so much for your lovely review ❤️ We're so glad to hear that you're happy with our app!

December 11, 2020

I used this app for loyalty and referral purposes. I am a small start-up, and I appreciate the free plan and awesome, attentive customer service, even with the free plan.

Wellness Surge
United States
7 months using the app
Smile.io replied December 12, 2020

Thank you so much for the review - we really appreciate you taking the time out to share your experience with us. We look forward to working with you!

March 16, 2017

Great for your Shopify store. Loving it

Mystic Minds Shop
Australia
7 months using the app
January 15, 2017

Awesome tool to have on my website

G Lax
United States
7 months using the app
September 19, 2016

Love how easy they are to set up and use.

Move Apparel
United States
7 months using the app