Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

June 7, 2017

Super easy to use and setup. Nowadays you need to have a rewards program to be able to compete and this does the job very nicely.

A&K Labs

A And K Labs
United States
4 months using the app
October 15, 2016

Seems good so far. Doesn't have many options initially, but that's to be expected. Upgrade, it's worth it.

Decatur Curated
United States
4 months using the app
August 9, 2016

Fantastic thus far! Great feedback from customers x

Harriet Herbery
Australia
4 months using the app
March 4, 2017

Great app! Adding a loyalty program to our site has made a huge impact.

John Welch Art
United States
4 months using the app
Edited July 17, 2017

Customer service has helped me a great deal! I haven't yet tried the app, but will leave it at 5 stars for now since it seems my problem is resolved. I can't wait to try smile.io with my customers, it's exactly what I need!

Amazu Media
Denmark
4 months using the app
February 2, 2017

Seems good so far, having a difficult time editing how to earn points though.

Pirates Pigtails
United States
About 7 years using the app
February 12, 2022

This is an amazing app and live chat was super helpful, its simple and easy to use thanks so much Adrijana! x

ELLA PALM
United Kingdom
4 months using the app
Smile.io replied February 13, 2022

Thank you so much for your kind and lovely review ❤️ We're glad that you're having a good time with our app and I'll make sure to relay your message to Adrijana!

Edited March 9, 2022

Incredibly easy to set up and wonderful and speedy customer service! I would recommend this app 100%

Stitch & Stone
Canada
4 months using the app
Smile.io replied November 9, 2021

We're so glad to hear that the setup process was easy!
Thanks so much for taking the time to leave us this lovely review ✨

May 23, 2017

good site, easy to work with. 5 star.

Supply Bloq
United Kingdom
4 months using the app
August 19, 2016

Easy to use and great app :D
I'm loving this app!

Thx

Coolpatches
Canada
4 months using the app