Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.
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Really cool and easy to use with good features.
Easy to Use and my Customers Love being rewarded to shop with me. Thanks Sweet Tooth!!
Just started to use this. I wanted to have a program like this for a while, so it was perfect for me.
Thanks Sweet Tooth.
My customers in Brazil will love it.
4/5 - great app, usability, and look. 59.99/month is not affordable though!
Love this app. Customers enjoy it as well. David from support has been very helpful!
Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.
Thanks again
The Smile team
really easy to set up. looking forward to seeing how it works with customers. Would be nice to be able to add custom rewards such as "points gained for collecting rather than delivery" etc.
Thank you so much for taking the time to write us this review 🌟 We appreciate the feedback on custom rewards, which would likely be possible using API custom actions on our higher end plans. Also, we're so happy to hear how easy it was to set up your rewards program!
Great product and ease of use. I feel this program is necessary for any shop.
What a great program! Easy to install and very motivating for my customers! Plus Abby, provides consistent and great feedback. Plus she willingly offered to install all my coupon codes to ensure everything was working properly! I highly recommend this app!
The new customer features are awesome! Thank you!
We really enjoy Smile! It’s a bit on the expensive side (but what good programs aren’t?), but the customer service is great and the app is extremely easy to navigate within Shopify.
Our only complaint is the inability to exclude products/services from EARNING points. We have some services were we make only 20% commission, yet our customers receive full rewards points. The only work around is to manually subtract points from customer accounts after they pay (not ideal). A work around given to me by the extremely helpful and friendly service rep, Andrea, was to specify collections that would be eligible to have rewards APPLIED. While helpful if we are concerned about how the rewards are used, we are more concerned about making sure we have the ability to control what can earn points in the first place. This is a very specific problem for a niche business like our (a quilt shop), but just an FYI!
We still plan to use Smile and will likely just have to increase reward thresholds to ensure we’re not just handing out rewards like crazy!
Thanks for taking the time to leave a review. We are glad that you are enjoying Smile so far, and appreciate your feedback, so thank you for taking the time to tell us how we can make Smile better.
I have reached out to you via email to offer you 1:1 support in setting up your program so that you are not giving away too much to your customers in your unique use case. We look forward to speaking with you and helping you optimize your program!