Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

March 15, 2018

So far, so good! Excited to see how this app words for my online store! Had a tiny bit of an issue setting up as I missed something but I used the online chat option and Maggie was able to help me figure it out in minutes! Definitely amazing customer service!

Ginger Blue Boutique
Canada
4 months using the app
October 3, 2016

Amazing and simple. Great pipeline app for my Shopify store! - satireal.com

Satireal
United States
4 months using the app
May 30, 2020

I have just downloaded this app, and so far it is very easy to use. Excellent features, just what my store needs. And it's free!

Prince's Boutique
United Kingdom
4 months using the app
Smile.io replied June 2, 2020

Thank you so much for your review! Glad yo hear that you find it easy to use! 😊

Edited July 1, 2019

Our fans love getting rewards from The Plume Room. Discounts on vape products and referral bonuses create excitement. Smile works very well, and offers a customizable reward program.
https://www.theplumeroom.com

Theplumeroom
United States
Over 7 years using the app
August 18, 2021

Smile is easy to install and use. Also, they have great customer service, we had an issue and they created a custom plan for us!

Fitzer Agua Mineral Brava
Mexico
4 months using the app
Smile.io replied August 19, 2021

Thank you so much for your review and feedback 💖

April 14, 2016

Absolutely wonderful! Easy to set up and use. Thank you so much!

Emerson Parker
United States
4 months using the app
May 2, 2022

Great Customer Service, Awesome Features, Love the app. Works flawlessly with my POS and my Online store.

Southeastern Fishing Tackle
United States
4 months using the app
Smile.io replied May 2, 2022

Super happy that we could help today, thanks so much for taking the time to leave a review :)

March 21, 2017

it's indeed helpful and easy to manage

Monograf Apparel
Philippines
4 months using the app
Edited October 9, 2016

very nice and easy to use apps!

Celovis
Malaysia
4 months using the app
August 14, 2016

Awesome easy setup which leaves the guess work to them. You can also set the reward levels and customize. I hope this app will strengthen our relationship with customers.

Sikra Jewelry
United States
4 months using the app