Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,549)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

June 4, 2024

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Mega-licious Cookie Co.
United States
About 3 years using the app
Smile.io replied June 5, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 12, 2024

Cole, Jade and the team are great to work with!

KUVRD
Canada
Almost 3 years using the app
Smile.io replied July 16, 2024

We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)

July 2, 2024

Customer service is excellent. Program is working great. My customers love this rewards program!

One Stop Apothecary Shop
United States
About 1 month using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 29, 2024

Excellent app, have been using it for years and they always look after us well.

Superfoods Australia
Australia
Over 4 years using the app
Smile.io replied May 31, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

August 29, 2024

Muy buena atención y disposición para resolver cualquier duda. 100% recomendado!

Tienda Friosur
Chile
9 days using the app
Smile.io replied August 31, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 2, 2024

Really good and helpful customer service.

EQLZ
United States
4 days using the app
Smile.io replied August 3, 2024

Thanks for taking the time to leave us a review! 💛

June 25, 2024

Just started using this app. So far it is working as described. Had one technical issue but it was addressed and resolved fairly quickly thanks to Ezra.

AstroTelescopium
United States
15 days using the app
Smile.io replied June 27, 2024

We are so glad you found Ezra to be helpful (we think he's great too!) We are looking forward to watching your program thrive!

June 20, 2024

Great customer service with Lynn! 5 STARS!

Interpret Educate Serve
United States
About 3 years using the app
Smile.io replied June 22, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

June 5, 2024

Love Smile! I was very apprehensive about adding rewards app to my store because I don't code. But Smile is very user friendly. The support is also one of the best I have experienced. I would recommend it to everyone.

Bow Tie Pets AU
Australia
About 2 months using the app
Smile.io replied June 7, 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

June 14, 2024

We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!

Liseré Rouge
France
11 days using the app
Smile.io replied June 17, 2024

Thank you so much for leaving this fantastic review and for rating us 5-stars. Hannah and Cole are very clever, we agree! 😉

Thanks again! - The Smile.io Team