Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Great customer service! Fast and informative!
Thank you for your review! We really appreciate it :)
Ezra was very professional and kind. Follow up was amazing and helped me find a solution.
Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Great customer service! I had a question and they replied very fast.
It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.
Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!
Thank you for your review. We are so pleased to hear that setting up your program was easy!
This is a great loyalty program and has great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.
Thank you for your feedback here - we will look to see if this is something we can action for Merchants in the future! We hope you continue to enjoy the app :)
Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.
Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah
The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨