Smile: Loyalty & Rewards , 5,976 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.
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Early stages of using this app, but so far it seems really intuitive with great functionality. Customer service experience has also been amazing, especially with helping me to set up the referral program. Excited to use it further!
Thanks so much for taking the time to leave us a review! We're so glad to hear the positive feedback and we cannot wait to watch your business grow as you scale things up 🚀
We're here if you need anything else!
Yours in Loyalty,
✨ The Smile Support Team ✨
Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super
Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ Jade &The Smile Support Team
Smile is simply the best Loyalty solution out there for Shopify. Great support
Thanks for the kind words about our app and our support team! They mean so very much :)
Yours in Loyalty,
The Smile Support Team
Easy to use. Great support
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩
- Smile Team ✨
Appreciate a lot for their help. Their assistant is not only helpful but just so quick and responsive. A thumbs up for Customer service
We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛
Please reach out if we can help with anything else.
Cheers
The Smile Team 🤗
Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.
Thank you for your wonderful review! We are so sad to see you go too, but we'll be here in the future if you ever need us again!
Smile Team ✨
Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.
Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂
We'll be here if you need anything else!
✨ The Smile Support Team ✨
Wonderful customer service when things don't go so well or there are temporary interruptions.
Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!
Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨