Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,549)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Excellent service! 10/10
We are so glad you found our service 10/10! Don't hesitate to get in touch if you have any loyalty questions :)
Just started using this app. So far it is working as described. Had one technical issue but it was addressed and resolved fairly quickly thanks to Ezra.
We are so glad you found Ezra to be helpful (we think he's great too!) We are looking forward to watching your program thrive!
So far we had a very pleasant onboarding with Smile.io When we had questions the team was quick to help us.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
super easy to use
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Ezra was very professional and kind. Follow up was amazing and helped me find a solution.
Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.
Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah
The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Great thankyou Lyn was super helpful!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Good functionality and easy to manage
Thank you for your review! We are so happy to hear you find the app easy to manage!