Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.
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"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."
Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3
Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully
Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade
Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.
After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.
Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪
Cheers,
Joshua - Smile Team 🧙♂️
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Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!
Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪
Cheers,
Joshua - Smile Team 🧙♂️
Just installed very easy setup
Amazing. Super useful app. No major complaints. User friendly and most of the features are free. Thank you.
Thanks so much for leaving a review. We really appreciate it! Don't hesitate to reach out if we can help you with anything else :)
just trying it out..but t seems to be working wonders now!
Great so far! The set-up is easy. Creating the discount codes takes a few minutes, but they walk you through every step. Hope my customers love it, too!