Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,545)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 20, 2022

I was so happy with the customer service! They answered all my questions and made it so easy to continue my set up! Such a breeze! Thank you!

Ferpie and Fray
United States
About 11 hours using the app
Smile.io replied April 20, 2022

It was absolutely wonderful assisting you today, thank you so much for taking the time to leave a review :) -Jade <3

October 15, 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
United Kingdom
13 days using the app
October 16, 2023

it's a great tool to boost your sales

Bakeo House
Malaysia
About 11 hours using the app
Smile.io replied October 18, 2023

Thank you for your review we are so happy you think so.

feel free to reach out if you need any help

Best regards

The Smile team

Edited April 18, 2019

The app is great but unfortunately many of the app sections and email notifications are not customizable and my store is in spanish so I can't use it for my business. That was a big disappointment because I like all the features from the program. The day they allow you to customize a bit more I will turn my review into a 5 star one.

CENTROARTESANO
Spain
13 days using the app
Smile.io replied April 18, 2019

Hey there! We're sorry to hear you're experiencing issues! We will be in touch via email for further assistance. :)

April 30, 2016

Very quick and easy to setup. Works great, already getting positive customer feedback!

Gayas Secrets
Canada
About 11 hours using the app
April 24, 2016

Very simple and straightforward set up. The only reason I did not give more than 4 stars is that I haven't put the app in live mode.

Rich In Radiance
United States
9 days using the app
August 5, 2016

Inyeresting. Way to pricey to even be of competitive use.

Tinas Sweetpuff Australia
Australia
13 days using the app
December 9, 2017

Cool app. UX is great. It seems quite pricey for the paid aspects

Succuterra
Canada
9 days using the app
October 21, 2020

great program...................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

JAWWAK HELOO
United Arab Emirates
About 10 hours using the app
Smile.io replied October 26, 2020

Thank you so much for your 5-star review! :)

May 24, 2017

Only just started today but first impressions are good, looks like a great tool to use.

Hot Potato Gaming
United Kingdom
9 days using the app