Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

May 30, 2016

Great program for my thebestheadphone.com store

Thebestheadphone
Finland
About 7 hours using the app
June 3, 2021

So far so good. Haven't seen the full experience quite yet but, very intuitive and seamless. Easy to install and configure. Love the simplicity and rewards available!

eastsidehype.com
United States
About 6 hours using the app
Smile.io replied June 5, 2021

Thanks so much for the 5-star review 🌟

October 7, 2019

So bad that such an app can not be used in another language than English. Obviously, it isn't stated anywhere before you start to setup everything.

La Bombilla
France
8 days using the app
Smile.io replied October 7, 2019

Thanks for the feedback! We've sent an email your way 🙂

March 11, 2017

so far so good, this will be a help to my business

Xpresswigs
United States
About 6 hours using the app
September 28, 2022

merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci

Lestrouvaillesdejen
Canada
About 6 hours using the app
Smile.io replied September 29, 2022

Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍

Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍

Cheers,
Joshua - Smile Team 🧙‍♂️

August 19, 2016

Seems to be easy enough to use! Just trying the free level for now.

Southern Life Apparel
United States
5 days using the app
May 20, 2016

We LOVE this app! It does what it says on the tin and more

Ochil Fudge Pantry
United Kingdom
About 6 hours using the app
May 3, 2017

Freezes a lot and it wont let me do certain things

Timeless Custom Creations
United States
5 days using the app
April 1, 2016

Great App! Would be perfect if i was able to offer free products as rewards

Netsos
United Kingdom
5 days using the app
October 3, 2022

Andreandana was great! She sent me the resource I was looking for within minutes of me reaching out.

Pulled Home
United States
About 6 hours using the app
Smile.io replied October 3, 2022

Thank you so much for your kind review. We really appreciate it! 💖