Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

March 28, 2024

Essential Roofing Supply
United States
26 minutes using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

December 8, 2023

The Fabric Fables
India
2 months using the app
Smile.io replied December 10, 2023

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

Smile Team ✨

February 7, 2024

Rose Promotions, Inc.
United States
About 2 hours using the app
Smile.io replied February 9, 2024

Thanks for leaving us a review! We really appreciate you taking the time to do so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

January 29, 2024

Janilu Perfume Shop
United States
About 3 hours using the app
Smile.io replied January 30, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

November 28, 2023

Jacaranda Crystals
Australia
7 months using the app
Smile.io replied December 2, 2023

Thank you for your review, we really appreciate it.

Cheers

The Smile team

February 27, 2024

EJ Mall Official
Hong Kong SAR
28 minutes using the app
Smile.io replied February 28, 2024

Thank you so much for taking the time to leave a review!

✨ The Smile Team ✨

November 22, 2023

Clan Artisan
United Kingdom
Over 1 year using the app
Smile.io replied November 23, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

December 4, 2023

PETLIBRO
United States
About 1 month using the app
Smile.io replied December 6, 2023

Thanks so much for rating us 5/5 stars! We genuinely appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

December 30, 2023

M/EDICAL PROOF
Japan
19 days using the app
Smile.io replied January 6, 2024

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

March 7, 2024

ModaFlow
Canada
4 minutes using the app
Smile.io replied March 8, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖