Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,717)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including support for in-person events. They praise its user-friendly interface and the responsive, professional support team that ensures reliable performance and seamless Shopify integration. Often described as a "game changer," it effectively enhances customer engagement and satisfaction.

Edited July 29, 2019

We take pride in customer experience and we wanted to give something back to our customers and show them how much it means to us both their trust and loyalty towards our company. Smile.io helped us express and implement this gratefulness and it didn't take long till our customers started using the app. More specifically, the app incentivised them to interact more with our company and in some cases, this interaction increased the order frequency as well.
Now, I'm not sure if this will make you more money but to us, additional sales from such app, although highly welcome, they definitely come second in our priorities. It's of great importance to us to build a great relationship with our customers and the smile app assisted us in giving them the feeling that their trust is mutual, which was our goal ever since we installed it.
A great app overall. On the plus side, customer service is awesome even when you have a lower tier plan. Props to Maggie for her excellent support.

Seven Potions
United Kingdom
6 months using the app
Smile.io replied August 1, 2019

Wow! Thank you for the amazing and thoughtful review. We really appreciate you taking the time to write it, and leaving us a five-star rating. 😊

July 12, 2016

What a great app! So simple and sweet. #besomebody.

Besomebodystore
United States
6 months using the app
January 31, 2023

Easy to use, good support, easy integration with fera and shopify. Would definately recommend for small business trying to grow

Peggy Minnie
Australia
6 months using the app
Smile.io replied January 31, 2023

It makes us extremely pleased to see all the ways Smile supports your business 😊 Thank you for the kind recommendation! 🌟

November 6, 2023

Programme works very nicely, easy to use and administer. Support has been quite good which helps when you have a quick question.

Ateljee
South Africa
6 months using the app
Smile.io replied November 7, 2023

Thanks for the review! It's so wonderful to hear that you've found Smile easy to use and our support to be helpful 🙂

We'll be here if you need anything else!

✨ The Smile Support Team ✨

August 13, 2017

Fantastic integration over at bensly.com

Bensly
United States
6 months using the app
January 18, 2017

I just started using this app today. Easy set up. Really impressed right now.

Exquisiteplus
United States
6 months using the app
February 2, 2019

Loaded quick. launched in a few minutes. Very happy with the Shopify integration. The quick survey helped us identify the right tool to use. Would recommend

Haven Mattress
Canada
6 months using the app
Smile.io replied March 27, 2019

Thanks so much for the five-star review! We try to make the experience as user-friendly as possible so you can get to rewarding your customers ASAP! :)

September 2, 2018

Install = great decision! I am amazed how good this app is! A+++

Awaymore Ltd
Bulgaria
6 months using the app
September 7, 2018

This is the first app that I have not encountered any problems, extremely quick with set up, easy to customise. 5 star rating. Well deserved.

Revive Wear
Australia
6 months using the app
March 7, 2019

Customer support is quick and helpful. The Smile app is easy to set up and their knowledge base is an excellent source of information. The customization and branding options are amazing.

Clozet Queenz
United States
6 months using the app
Smile.io replied March 26, 2019

We work hard to equip our merchants with the best resources possible. The five-star review is really appreciated! Thank you!