Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this loyalty and rewards app for its seamless Shopify integration and user-friendly interface. Features like points on product pages and a loyalty landing page are praised for enhancing customer engagement. The app's customer service is noted for its quick response and problem-solving skills. While some merchants find the pricing high, others deem it fair for the extensive features provided. Some merchants have requested more customization options and additional features in lower-tier plans, which the developers have shown receptiveness to.

June 27, 2021

Good customer service especially from Petrit. They are very patient. I recommend it, it is also very easy to use.

Islafriki
Spain
3 months using the app
Smile.io replied July 3, 2021

Thanks so much for the 5-stars 💕Glad Petrit was able to help!

June 20, 2016

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
New Zealand
Over 5 years using the app
August 30, 2016

Super easy to use. Great incentive for my customers to spend with me and to promote and share my shop.

Simple Design Props
United States
3 months using the app
August 10, 2021

Love this app...really easy to use, and the customer support is by far one of the best you will ever experience. They are on point.
www.TheBestWineStore.com

The Best Wine Store
United States
3 months using the app
Smile.io replied August 12, 2021

We are so happy to hear that you love our app and find it easy to use. We are also thrilled to have such a glowing endorsement from you about our team - you've made our day!

August 25, 2016

I think this app is fantastic, so easy to install and maintain. Great way to get your customers to keep coming back again and again.

Willowick
Australia
3 months using the app
November 9, 2015

Easy to use and a great incentive program for return customers.

Afrugalistashaven
United States
3 months using the app
April 16, 2017

Easy to use,simple, and rewarding.

Kingcoyote
United States
3 months using the app
June 26, 2016

Amazing programme! cannot wait for it to start converting my customers and spreading the word!
Well done! looking forward to working with the app!

Baby Brands Direct
United Kingdom
3 months using the app
July 18, 2017

I just installed it and had trouble understanding the workflow for the referral process. Abbi spent 45min with me and answered all my questions and was super helpful, even when I was triple- and quadruple-checking everything! Awesome support!

Noemies Pantry
United States
3 months using the app
December 6, 2020

Really easy way to set up a referral program. Didn't have to worry about coding or anything like that.

AMIBODY
Sint Maarten
3 months using the app
Smile.io replied December 6, 2020

Thank you so much for taking the time to write us a review! So happy to hear you found it easy to launch your referral program ❤️