Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 20, 2019

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

jgroasting.com
United States
7 months using the app
Smile.io replied August 21, 2019

Thank you for your feedback! We've sent you an email :)

February 18, 2017

So simple and easy to set up. I can't wait to see the results.

Thediamondgang
Australia
7 months using the app
June 26, 2016

I am LOVING this new app! It's one of the best ones I have ever used!

Very simple to get it up and running and the tab looks cute over on the side!

I'll probably upgrade soon since it has features I would love to use.

Absolutely recommend to this app!

That Bohemian Girl
United States
7 months using the app
July 30, 2017

very user friendly for beginner

Deluxe Beauty Care
Australia
7 months using the app
May 13, 2017

Wonderful app...although I wish it had more of the features available for the free plan..

Takeba Global
United States
7 months using the app
November 10, 2021

The team at Smile were very attentive and helpful in assisting us to get the best out of the app, and enable more benefits for our customers.

Forza Italia
Australia
7 months using the app
Smile.io replied November 11, 2021

Thank you so much for the review! We hope you have a great experience using the app. If you have any questions at all don't hesitate to reach out to our team. 😄

August 12, 2021

Has been amazing for our customers. The customer service is phenomenal. We spent a lot of time researching the best option and chose Smile. We're happy with the results. Just wish the pricing for the larger plans wasn't so expensive. Pricing keeps us from upgrading.

Ativo Skincare Inc.
Canada
7 months using the app
Smile.io replied August 13, 2021

Thank you so much for your candid feedback here! 🙏This definitely helps improve our product and pricing to continue to help small businesses grow!

August 26, 2021

Customer service has always been super helpful with my enquiries and issues. Matters are resolved quickly as well with quick follow ups. It helps with the response time for the customer service for my brand as well.

Kydra Pte Ltd
Singapore
7 months using the app
Smile.io replied August 26, 2021

Thanks so much for sharing your kind words! 💛

March 3, 2021

great service , easy to use , i used reward points in the past but they was not a s easy to setup as this

Vape Pig
United Kingdom
7 months using the app
Smile.io replied March 3, 2021

Thank you for sharing your kind feedback! It's awesome to hear that you got set up quickly - we look forward to seeing your results! 🐖

May 27, 2016

Love it. So easy to reward my customers

Yoursuppliesstore Com
United Arab Emirates
7 months using the app