Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

July 14, 2022

Such a great program! It has grown my email list a ton by having the reward program available in-store- it makes it easy for my staff to ask for email addresses without feeling salsy! Their support is always great at answering questions too!

Ollie Birch Boutique
United States
3 months using the app
Smile.io replied July 14, 2022

Thanks for this wonderful review! ✨ We are so glad Smile is helping your business grow! 🚀 It was great chatting with you today, wishing you continued success! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

September 19, 2016

Love it so far so good. User friendly.

Dragu Clothing Llc
United States
3 months using the app
January 19, 2021

Really easy to use for a newb like me. I am very excited to offer this for my customers and I am so impressed how great of a free app it is!

Girl Bombs Co
United States
3 months using the app
Smile.io replied January 19, 2021

Thanks for taking the time to leave us a review! 😄 Our designers are happy to hear that it's been easy to use!

April 19, 2016

So far, we are loving it! There's a great assortment of options for my customers to earn points & and love that I can add points to a customer's account manually (we moved over from a different ecommerce platform before and this manual option allows me to give customers their points from previous purchases!!)

Red Lily Planning
United States
3 months using the app
May 14, 2016

This is a nice app to give your customers an incentive for shopping at your store.

Botts
United States
3 months using the app
October 23, 2018

This is just amazing app. I highly recommend. but monthly fee is little bit expansive I think. generally just amazing app.

Metro type
France
3 months using the app
May 16, 2017

Very quick and easy to use, would definitely recommend.

Hana Beauty And Fashion
United Kingdom
3 months using the app
May 7, 2017

Great app - perfect for startups that want to compete with established players

Soplay
United Kingdom
3 months using the app
October 22, 2016

excellent and so easy to set up

Xlr8
Australia
3 months using the app
February 25, 2023

Lisa was amazing! She helped my understand several features of the app! I feel much more likely to continue using the app and educating my customers on the app.

pretty little things
United States
3 months using the app
Smile.io replied February 28, 2023

Lisa is amazing! Thank you for this review 💛 We are glad we were able to help!