Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

August 19, 2016

I love this app!
Creates a fun way to shop for our customers. Everyone loves discounts and feeling like they are earning something for shopping. :)

Thank you!

Passion Moon Potions
United States
9 months using the app
January 31, 2021

Love Smile App, the best for giving your customers rewards and getting them to come back and keep spending with you. Very well working app, with so many options to make it personal to your store :) 5 stars!

NSI Australia
Australia
9 months using the app
Smile.io replied January 31, 2021

Thank you so much for the 5-star review 🌟 Super happy to hear you're loving Smile and able to make your rewards program so personal to your store!

Edited November 27, 2016

I cannot seem to figure out how to import my mailchimp list and actual customer lists. It only seems to want to do some POS customers but not all. I have customers from pinterest as well but cannot add their email or give them points and they have accepted marketing. I am sure I am probably doing something wrong :/
It's very beautiful and looks great, don't get me wrong. I think that I will have to look elsewhere for more easier integration.

Glam Geek
United States
9 months using the app
August 23, 2017

Easy to use and the support is very responsive an helpful. Thanks Daisy for your quick response and help!

Books For Christ
Canada
9 months using the app
May 7, 2020

This app is helpful with engaging current customers, and gaining new ones. Customer service is great. I'm usually against chats. I prefer the old fashion phone, but Tess was exceptionally helpful, very much appreciated on this end.

KeepCalmAromatherapy
United States
9 months using the app
Smile.io replied May 11, 2020

Thank you so much for your feedback and review! We're so glad to hear that our support team was able to help out 🙌

April 14, 2022

Great service! I recommend to everyone! Works simply and correctly! I set it up myself in 15 minutes. Top notch support!

Schleiferei Bornheim
Germany
9 months using the app
Smile.io replied April 16, 2022

Thanks for the awesome recommendation 😁 We're glad to hear you could get set up quickly. We love our support team too, we'll let them know you appreciated the service!

April 3, 2016

loved how easy this was to set up. Can't wait to see how well this does for my company!

Lotus By Alesia
United States
9 months using the app
April 10, 2018

This app is awesome and customer service is great!!!!Thank you @maggie for your support:-)

Lets Boho
Greece
9 months using the app
August 12, 2021

For my business, the free version of the app works for me since I cannot offer discounts on my products. I can easily update customer rewards through the admin panel along with managing redemptions and referral rewards! It is easy to use, and works great for what I need! In addition, what makes this program even better is the amazing customer service! Even though I am on their free version, they were able to quickly identify an issue in my theme.liquid file that was preventing the dashboard from displaying on my website! The customer service and support to get me back up and running was by far superior and I am now recommending this platform to my team to incorporate for their customer rewards! Thank you so much for making this product affordable for those of us that don't need fancy programs and for the amazing customer support!

Bling Me Baby
United States
9 months using the app
Smile.io replied August 13, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 💖

May 22, 2017

great so far!
I haven't reached my customer limit yet so all is good for now

Bees Sticker Addiction
Australia
9 months using the app