Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and boosting order values through its loyalty and rewards programs. Its user-friendly interface and easy setup, along with features like loyalty landing pages and visible points on product pages, are particularly appreciated. The app is noted for its reliability and minimal oversight needs. Customer support is frequently praised for its responsiveness and effectiveness, with some staff members receiving commendations for personalized service.

July 24, 2016

Easy to use and customers love earning points!

Sweet Penelope Boutique
United States
6 months using the app
October 29, 2015

Excellent and great customer service!

Little Faces Apparel
United States
6 months using the app
February 5, 2017

So far it was a great app! It works with my business model very well, it maybe hard at first because there are no tutorials for every function but it gets better in time. The important part is that my customers could use it immediately without hesitations and start using the coupons I distributed. Congrats Sweet Tooth team, you made a really wonderful products!

Namamaker
Indonesia
6 months using the app
September 29, 2015

This is an awesome addition to my website! It's helped build a lot of customer interaction and they love it! The design is nice and it is so easy to use. I love that I can manually adjust points and edit customer information.

Sunshineinkdesign
United States
6 months using the app
May 3, 2016

Easily customisable. Support are super friendly and helpful. Very easy system to use!

Evolv Medicine
Australia
6 months using the app
October 30, 2016

Overall easy to use. Will see how this will be for the foreseeable use.

Saturninjuly
United States
6 months using the app
July 4, 2017

Love this! So easy to set up and a great option for customers <3

Gleamglow
Canada
6 months using the app
March 14, 2022

Just started using this app, looks quite promising! It has a lot of interesting features that will surely be of help in customer retention.

Skinbae India
India
6 months using the app
Smile.io replied March 14, 2022

Hello there! Thank you so much for taking the time to leave us this review 💖
We can't wait to grow alongside with you!

March 5, 2024

Andreandana was a great service rep.! Helped with all of my questions!

The Horse People Company
Canada
13 days using the app
Smile.io replied March 8, 2024

Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

June 5, 2020

Smile.io has been amazing. We had a small issue and Maggie was on it to help us out (unfortunately her response went to spam so we just found out now!) Thank you Maggie & Smile.io team <3

Empress Mimi
United Kingdom
6 months using the app
Smile.io replied June 5, 2020

Thank you so much for your review! Our support team works hard to help our merchants out so we love hearing feedback like this 💖