Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

March 17, 2017

easy to use wicked app!!!! set up in minutes with videos to help..

Flasheez
United Kingdom
3 months using the app
October 16, 2016

Very clever app, can't wait to analyse the success

Jazzyshirts
United Kingdom
3 months using the app
November 27, 2020

Great point system app! We wanted to find a way to thank our customers for their continual support and Smile was a great way to do that!

EmieJames
United States
3 months using the app
Smile.io replied November 27, 2020

Thank you so much for your wonderful review! ❤️ We're so glad to hear Smile is a great way to thank your customers!

March 2, 2023

Lisa was very responsive and helpful. What wasn't understood, she made it very simple and insightful. very good customer service.

Precious Hollows
United States
3 months using the app
Smile.io replied March 3, 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

November 25, 2016

This is a great app lots of help throughout the app to help u along the way

B Mscreenprinting
United States
3 months using the app
April 5, 2022

Great app! The rewards system has definitely helped us build our business and gain repeat customers.

CBC Apparel and Collectibles, LLC
United States
3 months using the app
Smile.io replied April 6, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

September 8, 2016

I love the design and set up of this app !! It has really made it easier to connect with my customers better and its boosted their involvement with my store !!

Caughtslippin Clothing
United States
3 months using the app
February 11, 2021

amei esse app ajudou muito nas vendas da minha loja. muito obrigado por me propor essa exp incrivel

catscook
Brazil
3 months using the app
Smile.io replied February 13, 2021

Muito obrigada! Thank you so much for the review! We really appreciate it. 💖

June 12, 2017

Rewarding my customers for their support has never been easier.

Thanks Smile.io ! :D

Bujo Berry
Canada
3 months using the app
March 18, 2022

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
United States
Over 4 years using the app
Smile.io replied March 19, 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)