Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 18, 2021

I used this app to install a reward system on my website. Instalation and set up was super easy and not difficult at all. I loved how I'm able to customize the rewards how I like them to be.

Wolf Pack Boutique
United States
7 months using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟So glad to hear how simple and straightforward Smile has been for you!

Edited May 9, 2019

Awesome app, user friendly and it's so creative. I barely did any work to install it, they would create your reward program for you. I hope it increase my sales.

Sheratique
Saudi Arabia
7 months using the app
Smile.io replied May 9, 2019

Thank you for the five star review! We work hard to make our app easy to use for all merchants. :)

July 22, 2021

Amazing app and customer service, gives you everything that you need, a little expansive but worth it

Bokjeh
United States
7 months using the app
Smile.io replied July 22, 2021

Hello Ghadeer! 🙏 Thanks for your feedback! I'm glad Maria was able to offer all the help you needed! We really love your hand-drawn designs 🤩

Edited August 4, 2016

we love rewarding our customers.thank you Sweet Tooth!

Myyogalove
Türkiye
7 months using the app
April 8, 2017

We used this for a year or two on our old site and now we are using it on our new site, to be honest I liked the look of at least one of the other apps but when I read all the relevant information there were pitfalls that we just couldn't work with, we went back to these guys and I have ot say I am very happy... it just works, it is easy to set up and it runs itself.. I'm happy with it. If I had to mention one thing, price.. all of the loyalty style apps are really pricey, this was one of the lesser priced but still for a basic that wont even allow editing of outgoing email template to my customers $59.99?!? come one guys, at least let me edit the outgoing email templates for this price, huh? because the stock ones you send out are really nasty.. just sayin. If you included outgoing email template editing in your "basic" package at $59.99 I would give 5 stars.. right now its a 4 from me.

Just Riding New Store 2017
United Kingdom
7 months using the app
April 14, 2023

Amazing app! Amazing help and support from Jade! Absolutely great. thank you. Cannot recommend these guys enough.

Sellier
United Kingdom
7 months using the app
Smile.io replied April 14, 2023

Thank you so much for your kind words , we are happy to hear that you are enjoying Smile❤️ - Jade & The Smile Team <3

October 1, 2020

Moved over from Loyalty Lion mainly for price, but have found better and easier functionality as well as great customer service. Maggie helped me with integrations and was fast and efficient. Thumbs up

SASKIA
United States
7 months using the app
Smile.io replied October 5, 2020

Thank you so much for this amazing review! We are so glad to hear that you're finding our app easier to use, and that our support team was able to help 💖

Edited April 13, 2023

Excellent & helpful as always- quick and easy responses! Lisa has helped us a few times and is always super friendly and helpful!

TOVAA
United States
7 months using the app
Smile.io replied February 16, 2023

Thank you so much for this lovely review! It was a pleasure chatting with you and I'm so glad that I was able to help with all your questions today 💪✨

- Lisa & the Smile Team 💛

June 14, 2023

Amazing customer support and easy to use admin. Lisa was a big help in guiding me through how to roll-out Referrals prior to Rewards. Panel options are there to do this gracefully!

Gratsi
United States
7 months using the app
Smile.io replied June 14, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Edited August 24, 2016

I've been using this app for a few months now and it has really been a godsend! Sweet Tooth helped me streamline my rewards into one program. This automated system has saved me so much time and effort! Love it!

Love Kim
United States
7 months using the app